At a Glance
- Tasks: Lead hotel operations at night, ensuring top-notch service for all guests.
- Company: Join the vibrant team at Malmaison York, where hospitality meets passion.
- Benefits: Enjoy competitive pay, discounted stays, meals, and employee support programs.
- Other info: Perfect opportunity for those looking to grow in the hospitality industry.
- Why this job: Make a real impact in a fast-paced environment while loving food, wine, and cocktails.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
The predicted salary is between 25000 - 30000 £ per year.
MHDV is seeking an Assistant Night Manager for the Malmaison York. In this hands-on role, you will oversee hotel operations during the night ensuring high service standards for all guests. Join a team that loves Food, Wine, and Cocktails and make a lasting impact.
The position offers a competitive salary along with numerous benefits, including discounted stays, meals, and a range of employee assistance programs. If you thrive in a fast-paced environment and excel in customer service, we want to hear from you!
Overnight Guest Experience Lead - Assistant Night Manager employer: MHDV
MHDV is an exceptional employer that values its team members and fosters a vibrant work culture at the Malmaison York. With a focus on employee growth, we offer competitive salaries, discounted stays, and meals, alongside comprehensive assistance programmes to support your well-being. Join us in a dynamic environment where your passion for food, wine, and cocktails can shine, making every night memorable for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Experience Lead - Assistant Night Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MHDV. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MHDV
Don't be shy about reaching out to MHDV directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Overnight Guest Experience Lead - Assistant Night Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MHDV and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MHDV
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
