At a Glance
- Tasks: Lead and support F&B and Front Office teams in a vibrant hotel environment.
- Company: Join Malmaison, a dynamic hotel brand with a focus on growth and development.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Other info: Be part of a sustainable team committed to making a difference.
- Why this job: Make a real impact while progressing your career in hospitality management.
- Qualifications: Experience in Food & Beverage and a passion for guest relations.
The predicted salary is between 25000 - 30000 € per year.
Working across multiple departments, this Duty Manager role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel. You will be a hands-on manager with experience of working within a busy Food & Beverage Department. You will be looking for a role that will allow you to continue your development from Junior HoD to a Senior HoD role.
As Duty Manager within Malmaison, you will be assisting in the smooth running of all customer-facing departments - from working alongside the breakfast team, dealing with a busy check-out period through to checking bedrooms with the Housekeeping Manager. Experience in Guest Relations would be advantageous as would an interest in what is trending in the local area around the hotel.
If you are successful in your application for Duty Manager, you could be expected to progress to a Head of Department role looking after a single department and then onto a DGM role within Malmaison or Hotel Du Vin. We have a number of training courses that will assist you in your development and some fantastic benefits and rewards waiting for you.
- Competitive Pay & Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
- Probationary benefits.
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPI’s.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Duty Manager in Manchester employer: MHDV
Malmaison is an exceptional employer that prioritises employee development and well-being, offering a vibrant work culture within the hospitality sector. As a Duty Manager, you will benefit from competitive pay, extensive training programmes, and unique perks such as discounted stays and dining, alongside opportunities for career progression to senior management roles. With a commitment to sustainability and community support, Malmaison fosters a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Manchester
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Malmaison and its vibe. Familiarise yourself with their F&B offerings and any local trends. This will show you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. It’s a great way to get insider info and maybe even a referral!
✨Tip Number 3
Show off your hands-on experience! In your interviews, share specific examples from your past roles where you’ve successfully managed busy periods in F&B or Front Office. Highlight how you kept things running smoothly under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be able to explore all the fantastic benefits we offer, like training courses and discounts that can really boost your career.
We think you need these skills to ace Duty Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm for working in busy environments like F&B and Front Office. We want to see how you connect with guests and create memorable experiences.
Tailor Your Application:Make sure to customise your application to fit the Duty Manager role at Malmaison. Highlight relevant skills and experiences that align with the job description, especially your hands-on management style and any guest relations experience. This shows us you’re serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and potential fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore all the fantastic benefits we offer while you’re there!
How to prepare for a job interview at MHDV
✨Know the Hotel Inside Out
Before your interview, do some research on Malmaison and its unique offerings. Familiarise yourself with their F&B services and Front Office operations. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Hands-On Experience
As a Duty Manager, you'll be expected to manage various departments. Be ready to share specific examples from your past roles where you've successfully handled busy situations in F&B or guest relations. Highlighting your hands-on experience will demonstrate your capability for the role.
✨Stay Updated on Local Trends
Since an interest in local trends is advantageous, make sure to mention any recent events or popular spots around the hotel during your interview. This shows that you're proactive and can enhance the guest experience by providing relevant recommendations.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's culture, training programmes, and opportunities for progression. This not only reflects your enthusiasm for the role but also helps you gauge if the company aligns with your career goals.
