At a Glance
- Tasks: Lead and inspire a team to deliver exceptional service and operational excellence.
- Company: Join Malmaison, a vibrant hotel brand with a focus on innovation and teamwork.
- Benefits: Enjoy discounted stays, health plans, and wellness activities while developing your career.
- Other info: Embrace sustainability with our eco-friendly initiatives and volunteer opportunities.
- Why this job: Be part of a dynamic environment where you can make a real impact and grow.
- Qualifications: Experience in managing teams and a passion for hospitality is preferred.
The predicted salary is between 46000 - 46000 £ per year.
About the Role
Rate of Pay: Up to £46,000 per year plus generous company benefits, training & development
Type of Contract: Permanent
Location: Manchester
Malmaison seeks a leader in the making who will understand that running a successful business is not just about exceeding brand standards or managing a P&L. This role will involve developing the team to deliver celebrity service and ensuring operational excellence.
Responsibilities
- Lead, motivate and set an example for the team.
- Drive the brand strategy across all elements of the business and differentiate the hotel.
- Maximise revenue by managing detail through department managers and understanding the local market.
- Ensure health & safety compliance and effective communication.
- Oversee operational detail while leading from the front.
Qualifications
- Previous experience managing large teams.
- Sound knowledge of food and drink operations in a similarly sized property (preferred but not required).
- Strong organisational and leadership skills.
- Good understanding of health & safety.
Benefits
- Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality from £65 per night.
- Discounted friends and family room rates.
- 35% off dine‑in bills at Brasseries and Bistros.
- Fully funded apprenticeship programmes.
- High street discounts on a range of shops, experiences, holidays and more.
- Cycle‑to‑work scheme saving up to 40%.
- Health‑care cash plans covering dental, optical, medical and more from £5 per month.
- Referral schemes that pay up to £1,500.
- Uniform provided.
- Wellness & national campaign activities: Payday lunches, National Popcorn Day, Mental Health Awareness week, etc.
- Access to the Stream payment platform for instant payment access.
- Complimentary stays on milestones (1st, 3rd, 5th anniversaries) with dinner, bed & breakfast.
- Support for The Brain Charity.
- Employee Assistance Programme—free, confidential 24/7 advice.
Post‑Probation Compensation
- Private medical healthcare.
- Bonus plan based on KPI’s.
- Critical illness cover.
- Life assurance.
Sustainability Goals
- 100% of electricity from renewable sources.
- Recycling at least 70% of hotel waste.
- Chemical‑free cleaning systems in bedrooms, public areas and enzyme‑based eco‑friendly kitchen systems.
- Volunteer work for sustainable charities 2 days per year on full pay.
Equal Opportunity
Frasers Hospitality, Malmaison & Hotel Du Vin are equal‑opportunity employers and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Deputy General Manager in Manchester employer: MHDV
As a Cafe Mal Barista, you will thrive in a vibrant work culture that values fresh food, exceptional coffee, and outstanding customer service. With competitive pay and generous benefits including discounted stays at our hotels and fully funded apprenticeship programmes, we are committed to your personal and professional growth. Join us in delivering top-notch service while enjoying unique perks like high street discounts and a supportive team environment that encourages excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Malmaison. You never know who might help you land that Deputy General Manager role!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've motivated teams and driven success in previous roles. They want to see that you can lead from the front and deliver that celebrity service they’re after.
✨Tip Number 3
Research is key! Understand the local market and what makes Malmaison unique. This will not only help you in interviews but also show that you're genuinely interested in the role and ready to maximise revenue for the hotel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Malmaison team. Don’t miss out on this opportunity!
We think you need these skills to ace Deputy General Manager in Manchester
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any previous experience you have in managing teams. We want to see how you've motivated others and driven success in your past roles.
Tailor Your Application:Don’t just send a generic CV! Take the time to tailor your application to the Deputy General Manager role at Malmaison. Mention specific skills and experiences that align with our brand strategy and operational excellence.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at MHDV
✨Know the Brand Inside Out
Before your interview, dive deep into Malmaison's brand values and what sets them apart. Understand their approach to service and how they differentiate themselves in the market. This will help you align your answers with their expectations and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed large teams or driven operational excellence. Highlight your leadership style and how it can contribute to creating a positive work environment.
✨Demonstrate Market Knowledge
Familiarise yourself with the local Manchester market and any recent trends in the hospitality industry. Be ready to discuss how you would maximise revenue and adapt strategies based on local insights. This shows that you’re proactive and understand the business landscape.
✨Health & Safety Awareness
Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure compliance and communicate effectively with your team about these standards. This will demonstrate your commitment to operational excellence.
