At a Glance
- Tasks: Lead a team to ensure top-notch room standards and guest satisfaction.
- Company: Join Malmaison, a brand known for its unique hospitality experience.
- Benefits: Enjoy discounted stays, dining perks, and career development opportunities.
- Other info: Opportunities for internal progression and a supportive work environment.
- Why this job: Make guests smile while building a rewarding career in hospitality.
- Qualifications: Passion for high standards and excellent people skills.
The predicted salary is between 28 - 29 £ per hour.
Rate of Pay: £13.53 / 40 Hours
Type of Contract: Permanent
You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not. Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
As Housekeeping Supervisor, you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained. We create memories that the guest will never forget. This could be the next step for you into a HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
Benefits:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
We have a Wellness...
Housekeeping Supervisor — Lead Guest Experience employer: MHDV
At Malmaison, we pride ourselves on being an exceptional employer, offering a vibrant work culture where high standards and guest satisfaction are at the forefront. As a Housekeeping Supervisor, you will enjoy numerous benefits including heavily discounted accommodation rates, extensive career development opportunities, and a supportive environment that encourages personal growth. Join us in creating unforgettable experiences for our guests while enjoying a rewarding career path with plenty of perks.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor — Lead Guest Experience
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malmaison's vibe online. We want to see if you fit in with our team and share our passion for high standards and guest satisfaction.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Show us how you’d handle real-life scenarios in housekeeping and how you keep those standards sky-high.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive on time. We love candidates who are punctual and presentable, as it reflects the professionalism we expect in our hotel.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Housekeeping Supervisor — Lead Guest Experience
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific examples of how you've gone above and beyond to create memorable experiences for guests. We want to see that you genuinely care about making people smile.
Highlight Your Attention to Detail:As a Housekeeping Supervisor, high standards are key. Make sure to mention any relevant experience where your attention to detail made a difference. Whether it’s ensuring rooms are spotless or managing a team, we want to know how you maintain those top-notch standards.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing and show us why you’re the perfect fit for our team at Malmaison.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at MHDV
✨Know Your Standards
As a Housekeeping Supervisor, high standards are your bread and butter. Before the interview, brush up on the specific standards and expectations of the hotel. Be ready to discuss how you ensure these standards are met and share examples from your past experiences.
✨Showcase Your People Skills
This role is all about making guests smile! Prepare to talk about your experience in leading teams and how you handle guest interactions. Think of specific instances where you went above and beyond for a guest or resolved a tricky situation with a smile.
✨Emphasise Team Leadership
As a supervisor, you'll be leading a team. Be prepared to discuss your leadership style and how you motivate your team to maintain high standards. Share examples of how you've developed team members or improved team performance in previous roles.
✨Align with Company Values
Malmaison prides itself on creating unforgettable memories for guests. Research the company culture and values, and think about how your personal values align with theirs. Be ready to express why you want to be part of their unique brand and how you can contribute to their mission.
