At a Glance
- Tasks: Be the friendly face of our hotel and ensure guests have an amazing experience.
- Company: Join the vibrant team at Malmaison in Greater London.
- Benefits: Enjoy discounted room rates and a funded apprenticeship for career growth.
- Other info: Permanent position with opportunities for personal and professional development.
- Why this job: Create memorable moments for guests while building a fulfilling career.
- Qualifications: Energetic personality and excellent communication skills.
The predicted salary is between 22000 - 26000 € per year.
Mhdv is looking for a friendly and energetic Receptionist to join the team at Malmaison in Greater London. This role involves being the face of our hotel, ensuring guests have the best experience. You will handle various guest queries while delivering high service standards.
The position is permanent with benefits, including discounted room rates and a funded apprenticeship program to support career development. Join us in creating memorable moments for our guests and enjoy a fulfilling career at Malmaison.
Hospitality Front Desk Pro – Guest Experience Leader employer: MHDV
At Malmaison, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Hospitality Front Desk Pro, you will not only enjoy competitive benefits like discounted room rates and a funded apprenticeship programme but also have the opportunity to grow your career in the heart of Greater London, creating unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Front Desk Pro – Guest Experience Leader
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the hotel, be ready to share why you're the perfect fit for the role. Keep it upbeat and focus on how you can enhance the guest experience.
✨Tip Number 3
Show up in style! When you go for an interview, dress the part. A smart appearance shows that you take the role seriously and are ready to represent the hotel with flair.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Hospitality Front Desk Pro – Guest Experience Leader
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and energetic personality shine through. We want to see how you can bring that warmth to our guests at Malmaison!
Tailor Your Experience:Make sure to highlight any relevant experience in hospitality or customer service. We love seeing how your past roles have prepared you to be the face of our hotel.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Malmaison.
How to prepare for a job interview at MHDV
✨Show Your Friendly Side
As a Receptionist, your personality is key! Make sure to showcase your friendly and energetic nature during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest checking in.
✨Know the Hotel Inside Out
Do your homework on Malmaison! Familiarise yourself with the hotel’s services, amenities, and any recent news. This will not only impress the interviewer but also help you answer questions about how you can enhance the guest experience.
✨Prepare for Guest Scenarios
Think about common guest queries and how you would handle them. Be ready to role-play scenarios during the interview, demonstrating your problem-solving skills and ability to maintain high service standards under pressure.
✨Highlight Your Career Goals
Since this position offers career development opportunities, be sure to express your enthusiasm for growth. Share your aspirations and how the funded apprenticeship program aligns with your career path in hospitality.
