Property Manager (North) in Harrogate

Malmaison and Hotel du Vin have 37 inspiring boutique hotels across the two exceptional brands within the UK. This position would be to support the 18 properties in the North Region from Manchester to Aberdeen. This role would require regular travel between sites but also not excluding any other regions of the hotel group depending on the business needs.

We are seeking a Property Manager to play a vital role and will be responsible for overseeing the property management, maintenance, and operational performance of a region of hotels, with a focus on delivering high-quality facilities that align with strategic objectives, including ESG initiatives. Reporting directly to the Property Director, the Property Manager will lead a regional team of Maintenance Managers and Teams, manage vendor relationships, ensure compliance with fire, health, safety, and regulatory standards, and support initiatives to optimise asset performance and sustainability.

In this role, you’ll provide essential operational and administrative support, acting as a key liaison between internal teams and external stakeholders such as finance, development managers, and contractors. You will play a vital role in maintaining high standards of property performance, safety and guest satisfaction.

What you’ll be doing as a Property Manager:

• Oversee the routine maintenance, repair, and operational activities of properties within the region to ensure high standards of quality, safety, and compliance.
• Be the Property lead to support, and develop Maintenance Managers and their teams, fostering a culture of safety, efficiency, and continuous improvement.
• Manage relationships with contractors, suppliers, and service providers, ensuring adherence to contractual agreements, service level agreements, and company standards.
• Assist in developing and managing the property & maintenance budget, track expenditures, and identify cost-saving opportunities without compromising quality.
• Assist the Property Director in implementing and managing the dilapidations and emergency capital budget.
• Ensure all properties comply with relevant health and safety legislation, building codes, and industry standards.
• Conduct regular Property Audits to identify areas for improvement and mitigate risks.
• Support the implementation of energy efficiency, waste reduction, and other sustainability initiatives aligned with the company’s ESG targets.
• Support crisis management plans and ensure business continuity procedures are in place and effective.
• Ensure planned preventive maintenance is in place and aligned across all Hard FM.
• Collaborate with internal teams and external contractors on asset maintenance, refurbishment, and capital improvement projects, including dilapidation works and minor Capex.
• Provide regular updates and performance reports to the Property Director and other stakeholders.
• Maintain clear communication channels with General Managers, Maintenance Managers, Operations, and other relevant departments.
• Keep up to date and ahead of changes in legislation, regulations, and industry best practices to ensure ongoing compliance and operational excellence.

What we’re looking for:

• Proven experience in multiple property or facilities management, ideally within the hospitality industry or a similar environment.
• Demonstrated leadership in managing teams and external vendors.
• Strong understanding of building systems, maintenance practices, health & safety regulations, and compliance standards.
• Experience managing large and complex budgets, contracts, and negotiations.
• Strong knowledge with construction, Hard FM, and project management processes.
• Delivery of projects on time and within budget.
• Knowledge of sustainability practices and ESG considerations in facilities management.
• Knowledge of facilities management software and systems such as CAFM and compliance portals.
• Qualifications in facilities management, health and safety or building services.
• Process improvement mindset, with a proactive approach to streamlining workflows and automating manual tasks.
• You enjoy working as part of a team who all share the same passion.
• National travel will be required, so a willingness to travel is important.
• You must be eligible to work in the UK.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• Wagestream giving instant access to your pay as it’s earned.
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels.
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.