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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison Edinburgh, a vibrant and inclusive hospitality brand.
- Benefits: Earn up to £13.80ph, enjoy discounts, and access career development opportunities.
- Other info: Flexible shifts, wellness initiatives, and sustainability-focused workplace.
- Why this job: Make unforgettable memories for guests while building your career in F&B.
- Qualifications: Passion for customer service and a willingness to learn are essential.
The predicted salary is between 13 - 13 £ per hour.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests. We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences. Experience isn't a deal breaker but a passion for great customer service and a willingness to learn new skills is essential. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression.
Benefits:- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it is earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals include:
- 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
F&B Assistant employer: MHDV
Contact Detail:
MHDV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malmaison's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences for guests, think of examples from your past where you've gone above and beyond for someone. Share these stories during your interview to stand out!
✨Tip Number 3
Be flexible with your availability! Malmaison is open 7 days a week, so showing that you're willing to work various shifts can make you a more attractive candidate. Plus, it shows you're ready to jump in and help out wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare for your interview.
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We love seeing candidates who are genuinely excited about creating memorable experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the F&B Assistant role. We want to see how you can be 'The Difference' in our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Malmaison.
How to prepare for a job interview at MHDV
✨Know the Role Inside Out
Before your interview, make sure you understand what being an F&B Assistant entails. Familiarise yourself with the responsibilities mentioned in the job description, like controlling the flow of service and communicating with the kitchen. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since a passion for great customer service is essential, think of specific examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories during the interview to highlight your commitment to creating memorable experiences.
✨Ask About Training Opportunities
Malmaison offers fantastic training and development options, including apprenticeships. Show your eagerness to learn by asking about these opportunities during the interview. This not only demonstrates your ambition but also aligns with their focus on internal progression.
✨Be Flexible and Open-Minded
With the role requiring flexibility in shifts, be prepared to discuss your availability openly. Expressing your willingness to work evenings and weekends can set you apart as a candidate who understands the demands of the hospitality industry and is ready to contribute.