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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison Edinburgh, a vibrant and inclusive hospitality brand.
- Benefits: Enjoy competitive pay, flexible shifts, and amazing staff discounts.
- Other info: Work in a fun environment with wellness initiatives and sustainability goals.
- Why this job: Kickstart your career in F&B with training and progression opportunities.
- Qualifications: Passion for customer service and eagerness to learn are key.
The predicted salary is between 13 - 13 £ per hour.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences. Experience isn't a deal breaker but a passion for great customer service and a willingness to learn new skills is essential. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.
Benefits- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- We work with Wagestream giving instant access to your pay as it is earned.
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals: 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK. We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round. We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens. Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
F&B Assistant in Edinburgh employer: MHDV
Contact Detail:
MHDV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malmaison's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. This will help you stand out as someone who truly cares about creating memorable experiences.
✨Tip Number 3
Be flexible with your availability! Since Malmaison operates 7 days a week, showing that you can work various shifts will make you a more attractive candidate. Plus, it opens up more opportunities for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us, making your job search easier.
We think you need these skills to ace F&B Assistant in Edinburgh
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We love seeing candidates who are genuinely excited about creating memorable experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the F&B Assistant role. We want to see how you can be 'The Difference' in our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at MHDV
✨Know the Role Inside Out
Before your interview, make sure you understand what being an F&B Assistant entails. Familiarise yourself with the responsibilities mentioned in the job description, like controlling the flow and communicating with the kitchen. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Passion
Since a passion for great customer service is essential, think of examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories during the interview to highlight your commitment to creating memorable experiences.
✨Ask About Training Opportunities
Malmaison offers fantastic training and development options, including apprenticeships. Show your eagerness to learn by asking about these opportunities during the interview. This not only demonstrates your ambition but also aligns with their focus on internal progression.
✨Be Flexible with Availability
Since the role requires working a range of shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to work evenings and weekends, as this can set you apart from other candidates who may not be as adaptable.