At a Glance
- Tasks: Lead and support various hotel departments, ensuring excellent customer service.
- Company: Join Malmaison, a stylish hotel chain in the heart of Dundee's vibrant Waterfront.
- Benefits: Enjoy discounted stays, high street discounts, and wellness initiatives.
- Other info: Opportunities for career progression and training available.
- Why this job: Perfect for those seeking growth in hospitality with a fun, supportive culture.
- Qualifications: Experience in Food & Beverage and Guest Relations is a plus.
The predicted salary is between 29200 - 29200 £ per year.
Opened 2014
91 bedrooms
100-seater Bar & Grill
6 private event spaces - largest seats up to 160
Located in the city centre, across from the mainline station and hottest tourist attractions. The stunning Victorian building retains and respects its original features as they were built in 1899. Enviably located on Dundee\'s up-and-coming Waterfront along the River Tay, with views of Discovery Point and Captain Scott\'s RRS Discovery. There\'s so much to see and do in Dundee, Scotland\'s hottest (or at least sunniest!) city. It\'s dynamic and compact but it\'s becoming a modern wonder. Not only is it a UNESCO City of Design, but it\'s home to the V&A Dundee, the only V&A museum outside of London
About the Role
Duty Manager, Malmaison
Rate of Pay £29200 per year / 40 Hours per week
Type of Contract: Permanent
Location: Dundee
Set Shifts, Competitive Salary, Career Development
Working across multiple departments this Duty Manager role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel.
You will be a hands on manager with experience of working within a busy Food & Beverage Department. You will be looking for a role that will allow you to continue your development from Junior HoD to a Senior HoD role.
As Duty Manager within Malmaison you will be assisting in the smooth running of all Customer facing departments - from working alongside the breakfast team, dealing with a busy check out period through to checking bedrooms with the Housekeeping Manger.
Experience in Guest Relations would be advantageous as would an interest in what is trending in the local area around the hotel.
If you are successful in your application of Duty Manager you could be expected to progress to a Head of Department role looking after a single department and then onto a DGM role within Malmaison or Hotel Du Vin.
We have a number of training courses that will assist you in your development and some fantastic benefits and rewards waiting for you.
Click Apply now to start the conversation.
Benefits
Interested?? Click Apply Now In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme - save up to 40% on a wide range of bikes
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn\'t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it\'s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you\'re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare
- Bonus Plan based on clear and transparent KPI\'s
- Critical Illness cover
- Life Assurance
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
- Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Duty Manager in Dundee employer: MHDV
Malmaison is an exceptional employer, offering a vibrant work culture in the heart of Dundee, where you can thrive as a Duty Manager. With competitive pay, extensive career development opportunities, and a range of unique benefits including discounted stays and wellness initiatives, you'll be part of a team that values your growth and well-being while enjoying the dynamic atmosphere of Scotland's sunniest city.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Dundee
✨Tip Number 1
Familiarise yourself with the local area and its attractions. As a Duty Manager, having knowledge about what's trending in Dundee will not only impress your interviewers but also help you connect with guests looking for recommendations.
✨Tip Number 2
Showcase your hands-on management style during any discussions. Highlight your experience in busy Food & Beverage departments and how you've successfully managed teams in high-pressure situations.
✨Tip Number 3
Prepare to discuss your approach to guest relations. Being able to demonstrate your ability to handle customer feedback and create positive experiences will set you apart from other candidates.
✨Tip Number 4
Express your enthusiasm for career development opportunities. Mention any relevant training or courses you've completed and your eagerness to take advantage of the apprenticeship programmes offered by Malmaison.
We think you need these skills to ace Duty Manager in Dundee
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality management, particularly in Food & Beverage and Front Office roles. Emphasise any previous managerial positions and specific achievements that demonstrate your ability to handle busy environments.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the Duty Manager role at Malmaison. Mention your understanding of the hotel's unique location and its offerings, and how your skills align with their needs. Be sure to include examples of how you've successfully managed teams or improved guest relations in the past.
Showcase Local Knowledge:Demonstrate your interest in Dundee and its attractions. Mention any local trends or events that could enhance the guest experience at the hotel. This shows that you are not only qualified but also genuinely interested in the area and its culture.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial position in hospitality.
How to prepare for a job interview at MHDV
✨Know the Venue
Familiarise yourself with the hotel and its facilities before the interview. Understanding the layout, the bar & grill, and the event spaces will help you answer questions more confidently and show your genuine interest in the role.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in Food & Beverage and Front Office roles. Share specific examples of how you've managed busy periods or resolved guest issues, as this will demonstrate your capability for the Duty Manager position.
✨Showcase Local Knowledge
Since the role involves guest relations, having knowledge about local attractions and trends can set you apart. Mention any recent events or popular spots in Dundee that could enhance the guest experience.
✨Emphasise Teamwork Skills
As a Duty Manager, you'll be working across multiple departments. Highlight your ability to collaborate effectively with different teams and how you’ve successfully led or supported team efforts in the past.
