Deputy General Manager

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About the Location:

• Opened May 2020
• 150 bedrooms
• 124-seater Bar & Grill, 1 private dining room
• 200-seater rooftop bar & terrace
• Pan-Asian fusion tapas & cocktails
• Starbucks with outdoor terrace
• 4 meeting rooms, 6 meeting pods - largest space seats 180
• TechnoGym - selection of cardio, fixed resistance, free weights & functional equipment
• Spa - 4 treatment rooms, relaxation area, 2 manicure & 2 pedicure stations

The design of the hotel takes inspiration from the city's industrial heritage and brutalist architecture, mixing concrete and moody elements with softer textures and confectionery touch points, drawing on York's famous alumni including the Rowntree and the Terry families. As a city, York has always had so much to offer; from its Roman and Viking roots to the cosmopolitan city it is today. Situated on the corner of Rougier Street, the hotel is a stone's throw away from some of the city's most famous attractions, including York Minster, York Castle and the historic city walls. The River Ouse are both a few minute walks away, with the Yorkshire Museum and Gardens, York Art Gallery and the world-famous university a short walk over the bridge.

About the Role:

Malmaison is looking for a leader in the making. Someone who will understand that running a successful business isn't just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them will deliver the expectation of celebrity service. You will be 18 months (or less) from running your own hotel and keen to join a brand that will give you the opportunity to shine. Five of our current General Managers have been promoted from the Deputy General Manager position.

In this role you're a real organizer, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and helping set Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink. As Deputy General Manager in York you will know the local market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to. You will need a good understanding of Health & Safety and be able to communicate effectively. They say the devil is in the detail and here at Malmaison it definitely is. Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isn't a deal breaker.

Benefits:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• Wagestream giving instant access to your pay as it’s earnt.
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare.
• Bonus Plan based on clear and transparent KPI's.
• Critical Illness cover.
• Life Assurance.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels.
• Moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.