At a Glance
- Tasks: Serve fresh food and coffee while delivering exceptional customer service.
- Company: Join a vibrant team at Malmaison, known for its unique Starbucks partnership.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Other info: Flexible pay access and wellness initiatives to support your well-being.
- Why this job: Be part of a passionate team that values great service and sustainability.
- Qualifications: A love for coffee and a knack for motivating others.
The predicted salary is between 28000 - 31200 £ per year.
You’re passionate about fresh food, proper coffee and great customer service in a coffee bar setting. You want to support your Manager to inspire and drive a team to really excel and deliver fantastic sales and a key profit stream within our business. The introduction of Starbucks into our brand means that we can offer something no other hotel can. Your role is to deliver fantastic service and products, which meet and exceed our guest expectations. You will lead your shift to deliver the highest standards in the industry by providing great coffee, great food and great service every time with the passion that we pride ourselves on.
Your efforts go on working with the Team Manager to motivate the team, manage your business and understanding and delivering what it is that makes good customer service great.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earnt.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme– free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
