At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for great food and unforgettable experiences.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Other info: Flexible shifts, apprenticeship programmes, and a supportive work environment await you.
- Why this job: Make memories for guests while building a rewarding career in hospitality.
- Qualifications: Passion for customer service and a willingness to learn are essential.
The predicted salary is between 26400 - 26400 £ per year.
Generous Company Benefits, Training & Development
Rate of Pay / Hours: £12.71
Type of contract: Fixed 6 Month Contract
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.
Experience isn't a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Waiter/ Waitress, Malmaison in Brighton employer: MHDV
Malmaison is an exceptional employer that prioritises employee well-being and development, offering generous benefits such as discounted stays, high street discounts, and fully funded apprenticeship programmes. With a vibrant work culture that encourages flexibility and career progression, employees are empowered to create unforgettable experiences for guests while enjoying a supportive environment that values sustainability and community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress, Malmaison in Brighton
✨Tip Number 1
Get to know the restaurant scene in your area! Visit local spots, chat with staff, and soak up the vibe. This will not only help you understand what makes a great dining experience but also give you some insider knowledge to impress during interviews.
✨Tip Number 2
Practice your customer service skills! Whether it’s serving friends at home or volunteering, showing that you can handle different situations with a smile is key. Remember, it’s all about making guests feel special and valued.
✨Tip Number 3
Don’t just apply anywhere; focus on places like Malmaison that offer growth opportunities. When you apply through our website, you’ll have a better chance of standing out and landing that interview where you can showcase your passion for hospitality.
✨Tip Number 4
Be ready to talk about your flexibility! Since we’re open all year round, showing that you can work various shifts will make you a more attractive candidate. Plus, it shows you’re committed to being part of the team!
We think you need these skills to ace Waiter/ Waitress, Malmaison in Brighton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about creating memorable experiences for our guests!
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Mention any previous roles in hospitality or customer service, even if they’re not directly related.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role at Malmaison.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at MHDV
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Malmaison's menu and any special offerings. This shows your genuine interest in the role and helps you answer questions about food and drink confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don't have direct experience as a waiter or waitress, think of times when you went above and beyond for someone – this will highlight your passion for great guest experiences.
✨Be Ready for Flexibility Questions
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt and work during busy periods, especially evenings and weekends, as this is crucial for the restaurant's success.
✨Express Your Desire to Learn and Grow
Malmaison values training and development, so make sure to express your eagerness to learn new skills and progress within the company. Mention any interest in their apprenticeship programmes or future career aspirations in F&B management.
