At a Glance
- Tasks: Lead a team to ensure top-notch room standards and guest satisfaction.
- Company: Join Malmaison, a unique hotel brand focused on exceptional guest experiences.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Other info: Opportunities for career progression and a commitment to sustainability.
- Why this job: Make guests smile while developing your career in a vibrant environment.
- Qualifications: High standards and a passion for hospitality are essential.
The predicted salary is between 28 - 29 £ per hour.
Rate of Pay: £13.53 / 40 Hours
Type of Contract: Permanent
You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not. Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
As Housekeeping Supervisor, you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained. We create memories that the guest will never forget. This could be the next step for you into a HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
Benefits:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Housekeeping Supervisor — Lead Guest Experience in Brighton employer: MHDV
At Malmaison, we pride ourselves on being an exceptional employer, offering a vibrant work culture where high standards and guest satisfaction are at the forefront. As a Housekeeping Supervisor, you will enjoy numerous benefits including heavily discounted stays, career development opportunities through fully funded apprenticeships, and a supportive environment that encourages personal growth. Join us in creating unforgettable experiences for our guests while enjoying perks like wellness initiatives and instant access to your earnings.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor — Lead Guest Experience in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malmaison's vibe online. Understanding their values and what makes them tick will help you connect with the team and show you're a perfect fit.
✨Tip Number 2
Practice your people skills! As a Housekeeping Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and showcase your ability to deliver that celebrity service.
✨Tip Number 3
Prepare some questions for your interview! Show your interest in the role by asking about team dynamics, training opportunities, or how they maintain high standards. It’ll make you stand out as someone who’s genuinely keen on the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates directly from us at StudySmarter.
We think you need these skills to ace Housekeeping Supervisor — Lead Guest Experience in Brighton
Some tips for your application 🫡
Show Your Passion for Guest Experience:When writing your application, let your love for creating memorable guest experiences shine through. Share specific examples of how you've gone above and beyond in previous roles to make guests smile – we want to see that passion!
Highlight Your Attention to Detail:As a Housekeeping Supervisor, high standards are key! Make sure to emphasise your keen eye for detail in your application. Talk about how you ensure everything is perfect, from room cleanliness to overall guest satisfaction.
Tailor Your Application to Us:Don’t just send a generic application! Take the time to tailor your CV and cover letter to Malmaison. Mention our values and how they align with your own, and show us why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your personality and skills in the best light. We can’t wait to hear from you!
How to prepare for a job interview at MHDV
✨Know Your Standards
Before the interview, brush up on the high standards expected in housekeeping. Familiarise yourself with what makes a room perfect and be ready to discuss your personal experiences in maintaining those standards.
✨Showcase Your People Skills
As a Housekeeping Supervisor, you'll be the face of the hotel. Prepare examples of how you've made guests smile or resolved issues in the past. Highlight your ability to lead a team while ensuring exceptional guest experiences.
✨Emphasise Your Commitment to Sustainability
With the hotel's focus on sustainability, be prepared to discuss your views on eco-friendly practices in housekeeping. Share any relevant experiences you have with chemical-free cleaning or waste reduction initiatives.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about opportunities for internal development and how the hotel supports its staff in achieving their career goals.
