At a Glance
- Tasks: Deliver Zen treatments and exceptional hospitality to our guests.
- Company: Join a high-end spa known for its luxurious experience.
- Benefits: Enjoy discounted stays, dining, and wellness perks.
- Other info: Be part of a supportive team with great career development opportunities.
- Why this job: Make a real difference in guests' relaxation and well-being.
- Qualifications: Must hold NVQ Level 2 & 3 in Beauty Therapy.
The predicted salary is between 20000 - 25000 £ per year.
Relax and enjoy providing a Zen experience for every guest. You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist, you will be passionate about delivering treatments and amazing hospitality to our clients. You will be keen to learn about the products; TEMPLESPA and gain experience in a high-end Spa.
Qualifications
- MUST HOLD NVQ LEVEL 2 & 3 BEAUTY THERAPY
Responsibilities
- Carrying out a range of TEMPLESPA treatments to a high standard
- Maintain the standards of the Spa by supervising the team
- Welcoming clients into the Spa for their treatments in a 5* manner
- Booking clients on Spa computer system and taking phone calls
- Achieving retail targets
- Building a regular client base
- Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt.
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Spa Therapist: Zen Treatments & 5-Star Guest Care in Birmingham employer: MHDV
Frasers Hospitality offers an exceptional work environment for Spa Therapists, where you can thrive in a 5-star setting while delivering Zen experiences to our guests. With a strong focus on employee growth through fully funded apprenticeship programmes and a supportive culture that promotes wellness and community engagement, you will find numerous opportunities to develop your skills and build lasting client relationships. Enjoy generous benefits including discounted stays at our hotels, high street discounts, and a unique employee assistance programme, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist: Zen Treatments & 5-Star Guest Care in Birmingham
✨Tip Number 1
Get to know the spa scene! Research the latest trends in treatments and products like TEMPLESPA. This will not only impress during interviews but also show your passion for delivering that Zen experience.
✨Tip Number 2
Network, network, network! Connect with other spa professionals on social media or at industry events. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your hospitality skills! Role-play welcoming clients and handling bookings with a friend. The more comfortable you are, the better you’ll shine in front of potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Spa Therapist: Zen Treatments & 5-Star Guest Care in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering amazing treatments and hospitality shine through. We want to see how much you care about providing a Zen experience for our guests!
Tailor Your Application:Make sure to customise your application to highlight your NVQ Level 2 & 3 qualifications and any relevant experience. We love seeing how your skills align with what we’re looking for in a Spa Therapist.
Be Personable:Remember, we’re all about building relationships with our clients. Use your application to showcase your personality and how you connect with others. A friendly tone can go a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at our high-end Spa.
How to prepare for a job interview at MHDV
✨Know Your Treatments
Make sure you’re well-versed in the TEMPLESPA treatments you'll be delivering. Familiarise yourself with the products and their benefits, as this will show your passion and commitment to providing a top-notch experience for guests.
✨Showcase Your Hospitality Skills
During the interview, highlight your previous experiences in customer service. Share specific examples of how you've gone above and beyond to create a welcoming atmosphere for clients, as this role is all about exceeding guest expectations.
✨Demonstrate Team Leadership
Since supervising the team is part of the job, be prepared to discuss your leadership style. Think of instances where you’ve successfully led a team or resolved conflicts, showcasing your ability to maintain high standards in a spa environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa's culture, client base, and treatment offerings. This not only shows your interest in the role but also helps you determine if it’s the right fit for you. Plus, it makes for a more engaging conversation!
