At a Glance
- Tasks: Serve delicious coffee and food while delivering top-notch customer service.
- Company: Join a vibrant team at Cafe Mal, part of Frasers Hospitality.
- Benefits: Earn £13.01 per hour plus amazing perks like discounts and wellness initiatives.
- Other info: Enjoy career development opportunities and a supportive team culture.
- Why this job: Be part of a fun environment where your passion for coffee shines.
- Qualifications: No specific qualifications needed, just a love for great service!
The predicted salary is between 13.01 - 13.01 £ per hour.
Earn £13.01 and Generous Company Benefits.
Rate of Pay / Hours: £13.01ph / 8 hours
Type of Contract: Permanent position
The difference… is you! You’re passionate about fresh food, proper coffee and great customer service in a coffee bar setting. You want to support your Manager to inspire and drive a team to really excel and deliver fantastic sales and a key profit stream within our business.
Your role is to deliver fantastic service and products, which meet and exceed our guest expectations. You will lead your shift to deliver the highest standards in the industry by providing great coffee, great food and great service every time with the passion that we pride ourselves on. Your efforts go on working with the Team Manager to motivate the team, manage your business and understanding and delivering what it is that makes good customer service great.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earnt.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Cafe Mal Barista in Birmingham employer: MHDV
At Frasers Hospitality, we pride ourselves on creating a vibrant and supportive work environment where our Cafe Mal Baristas can thrive. With competitive pay, generous benefits including discounted stays and dining, and fully funded apprenticeship programmes, we are committed to your professional growth and well-being. Join us in a culture that values sustainability, community engagement, and exceptional customer service, all while enjoying the perks of working in a dynamic coffee bar setting.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Mal Barista in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MHDV. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MHDV
Don't be shy about reaching out to MHDV directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Mal Barista in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MHDV and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MHDV
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
