At a Glance
- Tasks: Be the face of our vibrant food and beverage operation, ensuring great guest experiences.
- Company: Join Malmaison, a brand known for its unique dining and hospitality culture.
- Benefits: Enjoy flexible shifts, competitive pay, discounts, and career development opportunities.
- Other info: Opportunities for internal progression and a supportive team culture await you.
- Why this job: Make unforgettable memories for guests while developing your skills in a fun environment.
- Qualifications: Passion for customer service and a willingness to learn are essential.
The predicted salary is between 10 - 12 € per hour.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. In this role, you will be the face of our food and beverage operation in both our Chez Mal Restaurant and our vibrant Belfast City Centre bar. You will help control the flow and communicate with the kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training, we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.
Experience isn't a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential. Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression.
In addition to competitive rates of pay, we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Waiter/ Waitress in Belfast employer: MHDV
Malmaison is an exceptional employer that offers a vibrant work culture in the heart of Belfast, where you can thrive as a Waiter/Waitress while enjoying flexible shifts and a range of benefits. With a strong focus on employee growth through nationally recognised apprenticeships and internal progression opportunities, we ensure that our team members are not just part of a job, but part of a career for life. Our commitment to sustainability and community support, alongside competitive pay and generous discounts, makes Malmaison a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress in Belfast
✨Tip Number 1
Get to know the venue! Before your interview, pop into Malmaison and soak up the atmosphere. Familiarise yourself with the menu and the vibe of the place. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as a waiter or waitress. The more you practice, the more confident you'll feel during the interview.
✨Tip Number 3
Be ready to share your passion for food and drink! During the interview, talk about your favourite dishes or drinks and why you love them. This helps us see your enthusiasm and how you can connect with our guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Waiter/ Waitress in Belfast
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating great experiences for our guests!
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at MHDV
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered at Malmaison. Being able to discuss specific dishes or drinks shows your genuine interest in the role and helps you stand out as a candidate who is ready to engage with guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s handling a difficult situation or going above and beyond for a guest, sharing these stories will demonstrate your passion for creating memorable experiences.
✨Be Ready for Flexibility Questions
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt and work during busy times, especially evenings and weekends, as this flexibility is key to thriving in the hospitality industry.
✨Express Your Desire to Learn and Grow
Malmaison values internal development, so make sure to express your eagerness to learn new skills and progress within the company. Mention any interest in their apprenticeship programmes or management roles to show that you’re thinking long-term about your career.
