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- Tasks: Be the friendly face of Malmaison, ensuring guests have an unforgettable experience.
- Company: Join the vibrant team at Malmaison Belfast, known for its unique hospitality.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Why this job: Make guests smile while building a rewarding career in hospitality.
- Qualifications: A passion for service and a natural charm in hospitality.
- Other info: Opportunities for apprenticeships and internal progression await you!
The predicted salary is between 10 - 15 £ per hour.
We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison Belfast. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes. As Receptionist, you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.
High standards will be second nature to you. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Malmaison, we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Malmaison – we actively encourage internal development and progression.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist, Malmaison in Belfast employer: MHDV
Contact Detail:
MHDV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist, Malmaison in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Malmaison. Understand their values, what makes them unique, and how they treat their guests. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of Malmaison, so it’s crucial to demonstrate your hospitality charm. Role-play common scenarios with friends or family to get comfortable handling different guest queries and situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Malmaison's high standards.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role and the perks we offer, like the apprenticeship programme and staff discounts!
We think you need these skills to ace Receptionist, Malmaison in Belfast
Some tips for your application 🫡
Show Your Personality: As a receptionist, your charm and energy are key! Let your personality shine through in your application. We want to see how you can bring that friendly vibe to Malmaison.
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your passion for hospitality and any relevant experience. We love seeing how you connect with our values!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff – just show us what you've got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you're keen on joining the Malmaison family!
How to prepare for a job interview at MHDV
✨Show Your Hospitality Charm
As a receptionist, your natural charm and passion for service are key. During the interview, share specific examples of how you've made guests feel welcome in previous roles. This will demonstrate that you understand the importance of creating memorable experiences.
✨Know the Company Inside Out
Familiarise yourself with Malmaison's values, perks, and sustainability goals. Mentioning these during your interview shows genuine interest and that you align with their mission. It also gives you a chance to ask insightful questions about their initiatives.
✨Practice Celebrity Service Scenarios
Prepare for role-play scenarios where you might need to handle guest queries or complaints. Think about how you would go above and beyond to ensure satisfaction. This will showcase your problem-solving skills and ability to maintain high standards under pressure.
✨Dress to Impress
First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism while still being comfortable. A smart appearance will help set the tone for your interview and show that you take the opportunity seriously.
