At a Glance
- Tasks: Manage hotel operations overnight, ensuring guest satisfaction and brand standards.
- Company: Malmaison Belfast, a vibrant hotel in the heart of the city.
- Benefits: Competitive pay, paid breaks, discounts, and career development opportunities.
- Other info: Enjoy a dynamic work environment with wellness initiatives and sustainability goals.
- Why this job: Join a fun team, create unforgettable guest experiences, and grow your career.
- Qualifications: Passion for hospitality and high standards in service.
The predicted salary is between 28000 - 30000 £ per year.
A stunning Italianate building, located in the heart of the historic Cathedral Quarter, one of the most popular areas of the city. Belfast is the capital and largest city of Northern Ireland, standing on the banks of the River Lagan on the east coast. It's got natural beauty and tons of history. Quick to charm and packed with brilliant attractions, including the world-class Titanic Belfast, this is a city that's bursting with creativity.
About the Role
- Rate of pay: £13.53 per hour plus TRONC (service charge)
- Contract Type: 4 on / 4 off shift pattern
- Location: Malmaison Belfast
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
Responsibilities:
You as Assistant Night Manager will oversee the running of the hotel from sundown to sunrise. This is a hands-on role managing the guest expectations and ensuring the standards of the brand are maintained. We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Hotel du Vin - we actively encourage internal development and progression, Onwards and Upwards.
Benefits:
- A share of TRONC / Service Charge.
- Meals provided on duty and all breaks are paid.
- Annual pay review.
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- We work with Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Assistant Night Manager, Malmaison in Belfast employer: MHDV
Malmaison Belfast is an exceptional employer that offers a vibrant work culture in the heart of the historic Cathedral Quarter, providing employees with opportunities for personal and professional growth. With a focus on high standards and guest satisfaction, staff enjoy numerous benefits including competitive pay, generous discounts, and a commitment to sustainability, all while being part of a dynamic team that values creativity and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Night Manager, Malmaison in Belfast
✨Tip Number 1
Get to know the Malmaison vibe! Before your interview, check out their social media and website. This will help you understand their culture and values, so you can show them you're a perfect fit.
✨Tip Number 2
Practice your people skills! As an Assistant Night Manager, you'll be all about delivering that celebrity service. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions.
✨Tip Number 3
Network like a pro! Connect with current or former Malmaison staff on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and perks right there, making it super easy to land that dream job with us.
We think you need these skills to ace Assistant Night Manager, Malmaison in Belfast
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Assistant Night Manager role. Highlight your relevant experience and skills that align with our high standards and commitment to guest satisfaction.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Malmaison family!
How to prepare for a job interview at MHDV
✨Know the Venue
Before your interview, take some time to research Malmaison Belfast. Familiarise yourself with its unique features, like the stunning Italianate building and the vibrant Cathedral Quarter. This will not only impress your interviewers but also help you understand the atmosphere and culture of the place you'll be working in.
✨Showcase Your People Skills
As an Assistant Night Manager, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to make someone’s experience memorable. This will demonstrate your commitment to delivering 'celebrity service'.
✨Highlight Your Problem-Solving Abilities
In a hands-on role like this, challenges can arise at any time. Be ready to discuss times when you've successfully managed difficult situations or resolved conflicts. This shows that you're capable of maintaining high standards and managing guest expectations, even under pressure.
✨Express Your Passion for Hospitality
Let your enthusiasm for food, drink, and hospitality shine through during the interview. Share why you love working in this industry and how you connect with the brand's values. This passion can set you apart from other candidates and show that you're genuinely excited about the opportunity.
