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For Companies At a Glance
- Tasks: Support client interactions and manage financial operations in a fast-paced environment.
- Company: Rapidly expanding mobile app company in Central London, specialising in market research.
- Benefits: Competitive salary, annual bonus, hybrid working model, and broad experience opportunities.
- Why this job: Join a friendly team and make an impact in a growing startup.
- Qualifications: 2-4 years in client servicing or financial operations; strong analytical skills required.
- Other info: Exciting challenges and opportunities for growth in a dynamic industry.
The predicted salary is between 36000 - 60000 £ per year.
My client is a rapidly expanding mobile app-based company in Central London, specialising in the market research and paid survey arena (Top 100 Lifestyle App Store). With millions of users worldwide answering millions of surveys per month. The Operations & Finance Analyst role supports both client-facing and internal operational and analytical activities, combining elements of client servicing, operations, and finance, offering exposure to multiple parts of the business in a fast-paced, collaborative environment.
Responsibilities
- Manage day‑to‑day client interactions and internal operational workflows.
- Build and maintain strong relationships with business partners, fostering collaboration and identifying opportunities for growth.
- Handle invoicing and payments: issuing invoices, tracking receipts, following up on late payments, and making bank transfers to ensure smooth financial operations.
- Conduct data analysis to identify patterns, trends and insights that inform decision‑making and improve performance using Excel and SQL for business intelligence.
- Provide high‑quality support to clients, ensuring a consistent and positive experience.
- Contribute to product development by sharing client insights, testing new features, and providing feedback for product roadmaps.
- Stay informed about industry trends, gather feedback and propose data‑driven improvements.
Requirements
- 2–4 years of experience in client servicing, customer success, relationship management or financial operations.
- Excellent written and verbal communication skills; strong proficiency in English.
- Highly detail‑oriented and confident working with numbers.
- Proficiency with analytical tools such as Excel, SQL or BI platforms.
- Familiarity with accounting systems such as QuickBooks or Xero is beneficial but not essential.
- Self‑starter who thrives both independently and in small teams.
- Experience in the market research or advertising industries, particularly engaging with large client portfolios, is a plus.
Company Offers
- Competitive salary and annual bonus.
- Exciting and challenging work within a growing startup and friendly team.
- Opportunity to gain broad experience across multiple areas of the business.
- Hybrid working model: minimum 2 days per week in our London office.
- Based in London, United Kingdom.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Operations and Finance Analyst - Market Research / Survey App - £50k-£70k employer: MHA Executive
Contact Detail:
MHA Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Finance Analyst - Market Research / Survey App - £50k-£70k
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in market research. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your analytical skills! Brush up on Excel and SQL, as these are key for the Operations and Finance Analyst role. Consider doing some mock analyses to showcase your skills during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations and Finance Analyst - Market Research / Survey App - £50k-£70k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations and Finance Analyst role. Highlight relevant experience in client servicing, financial operations, and any analytical skills you possess. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about market research and how your skills can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Analytical Skills: Since this role involves data analysis, make sure to mention your proficiency with tools like Excel and SQL. If you've got any cool projects or insights you've gained from data, share those too! We’re all about data-driven decisions here.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at MHA Executive
✨Know Your Numbers
As an Operations and Finance Analyst, you'll be working with numbers daily. Brush up on your Excel and SQL skills before the interview. Be ready to discuss how you've used these tools in past roles to analyse data and drive decisions.
✨Client Interaction Scenarios
Prepare for questions about client servicing and relationship management. Think of specific examples where you successfully managed client interactions or resolved issues. This will show your ability to foster collaboration and maintain strong partnerships.
✨Showcase Your Detail Orientation
Attention to detail is crucial in this role. During the interview, highlight instances where your meticulous nature led to successful outcomes, whether in financial operations or data analysis. This will demonstrate that you can handle invoicing and payments accurately.
✨Stay Current with Industry Trends
Research the latest trends in market research and survey apps. Be prepared to discuss how these trends could impact the company and suggest data-driven improvements. This shows your proactive approach and genuine interest in the industry.
