Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support client interactions and manage financial operations in a fast-paced environment.
- Company: Rapidly expanding mobile app company in Central London, specialising in market research.
- Benefits: Competitive salary, annual bonus, hybrid working model, and broad experience opportunities.
- Why this job: Join a friendly team and make an impact in a growing startup.
- Qualifications: 2-4 years in client servicing or financial operations; strong analytical skills required.
- Other info: Exciting challenges and opportunities for growth in a dynamic industry.
The predicted salary is between 36000 - 60000 £ per year.
My client is a rapidly expanding mobile app-based company in Central London, specialising in the market research and paid survey arena (Top 100 Lifestyle App Store), with millions of users worldwide answering millions of surveys per month.
The Operations & Finance Analyst role supports both client-facing and internal operational and analytical activities, combining elements of client servicing, operations, and finance, offering exposure to multiple parts of the business in a fast-paced, collaborative environment.
Responsibilities- Manage day‐to‐day client interactions and internal operational workflows.
- Build and maintain strong relationships with business partners, fostering collaboration and identifying opportunities for growth.
- Handle invoicing and payments: issuing invoices, tracking receipts, following up on late payments, and making bank transfers to ensure smooth financial operations.
- Conduct data analysis to identify patterns, trends and insights that inform decision‐making and improve performance using Excel and SQL for business intelligence.
- Provide high‐quality support to clients, ensuring a consistent and positive experience.
- Contribute to product development by sharing client insights, testing new features, and providing feedback for product roadmaps.
- Stay informed about industry trends, gather feedback and propose data‐driven improvements.
- 2–4 years of experience in client servicing, customer success, relationship management or financial operations.
- Excellent written and verbal communication skills; strong proficiency in English.
- Highly detail‐oriented and confident working with numbers.
- Proficiency with analytical tools such as Excel, SQL or BI platforms.
- Familiarity with accounting systems such as QuickBooks or Xero is beneficial but not essential.
- Self‐starter who thrives both independently and in small teams.
- Experience in the market research or advertising industries, particularly engaging with large client portfolios, is a plus.
- Competitive salary and annual bonus.
- Exciting and challenging work within a growing startup and friendly team.
- Opportunity to gain broad experience across multiple areas of the business.
- Hybrid working model: minimum 2 days per week in our London office.
- Based in London, United Kingdom.
Employment Type Full‐time
Job Function Finance and Sales
Operations and Finance Analyst - Market Research / Survey App - £50k-£70k in London employer: MHA Executive
Contact Detail:
MHA Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Finance Analyst - Market Research / Survey App - £50k-£70k in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market position and be ready to discuss how your skills can help them grow. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be clear about your experience and how it relates to the Operations and Finance Analyst role. Highlight your analytical skills and client servicing experience to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations and Finance Analyst - Market Research / Survey App - £50k-£70k in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations and Finance Analyst role. Highlight your experience in client servicing, financial operations, and any analytical tools you've used. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about market research and how your background makes you a great fit for our team. Keep it engaging and personal – we love getting to know our applicants!
Show Off Your Analytical Skills: Since this role involves data analysis, be sure to mention your proficiency with Excel, SQL, or any BI platforms. Share specific examples of how you've used these tools to drive insights or improve performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our awesome team!
How to prepare for a job interview at MHA Executive
✨Know Your Numbers
Since the role involves handling invoicing and payments, brush up on your financial knowledge. Be ready to discuss your experience with numbers, whether it's managing budgets or analysing data trends. Show them you can handle the financial side of things confidently!
✨Master the Tools
Familiarise yourself with Excel and SQL before the interview. Prepare to talk about specific projects where you've used these tools to derive insights or improve performance. If you have experience with BI platforms, make sure to highlight that too!
✨Client-Centric Mindset
This role is all about client servicing, so think of examples where you've built strong relationships or provided exceptional support. Be ready to share how you’ve handled challenging client interactions and turned them into positive experiences.
✨Stay Ahead of Trends
Research the latest trends in market research and survey apps. Bring insights to the table during your interview about how these trends could impact the company. This shows you're proactive and genuinely interested in the industry!
