Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client interactions, operations, and financial workflows in a dynamic app-based environment.
- Company: Rapidly expanding market research app company in Central London.
- Benefits: Competitive salary, hybrid working model, and opportunities for broad experience.
- Why this job: Join a friendly team and make an impact in a growing startup.
- Qualifications: 2+ years in client servicing or financial operations; strong communication and analytical skills.
- Other info: Exciting challenges and career growth in a fast-paced industry.
The predicted salary is between 45000 - 80000 £ per year.
Client Services Operations – Market Research
My client is a rapidly expanding app-based company in Central London, specializing in the market research and paid survey arena (Top 100 Lifestyle App Store). With millions of users worldwide answering millions of surveys per month, they are looking for a proactive and analytical Client Services Analyst to support both their client-facing and internal operational activities. This role combines elements of client servicing, operations, and finance, offering exposure to multiple parts of the business in a fast-paced, collaborative environment.
Job Description
- Manage day-to-day client interactions and internal operational workflows.
- Build and maintain strong relationships with business partners, fostering collaboration and identifying opportunities for growth.
- Handle invoicing and payments, including issuing client invoices, tracking receipts, following up on late payments, and making bank transfers, ensuring smooth financial operation.
- Conduct data analysis to identify patterns, trends, and insights that inform decision-making and improve performance.
- Provide high-quality support to clients, ensuring a consistent and positive experience.
- Contribute to product development by sharing client insights, testing new features, and providing feedback for product roadmaps.
- Stay informed about industry trends, gather feedback, and propose data-driven improvements.
Requirements
- 2+ years of experience in client servicing, customer success, relationship management, or financial operations.
- Excellent written and verbal communication skills with strong English proficiency.
- Highly detail-oriented and confident working with numbers.
- Proficiency with analytical tools such as Excel, SQL, or BI platforms.
- Familiarity with accounting systems such as Quickbooks or Xero.
- Self-starter who thrives both independently and in small teams.
- Experience in the market research or advertising industries, particularly engaging with large client portfolios, is a plus.
Company offers
- Competitive salary (45k - 80k GBP gross annually, depending on experience).
- Exciting and challenging work within a growing startup and friendly team.
- Opportunity to gain broad experience across multiple areas of the business.
- Hybrid working model: minimum 2 days per week in our London office.
- Based in London, United Kingdom.
Seniority level: Entry level
Employment type: Full-time
Client Operations and Finance Manager- Mobile App - £50k-£70k employer: MHA Executive
Contact Detail:
MHA Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Operations and Finance Manager- Mobile App - £50k-£70k
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We should know their products inside out and be ready to discuss how our skills can help them grow. Confidence is key!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources. The more we practice, the more comfortable we'll feel when it’s time to shine in front of potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names pop up in our inbox!
We think you need these skills to ace Client Operations and Finance Manager- Mobile App - £50k-£70k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Client Operations and Finance Manager. Highlight your experience in client servicing, operations, and finance, and don’t forget to showcase your analytical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about market research and how your background makes you a perfect fit for this role. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Analytical Skills: Since this role involves data analysis, make sure to mention any relevant tools you've used, like Excel or SQL. Share specific examples of how you've used data to drive decisions or improve processes in your previous roles. We’re all about data-driven insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at MHA Executive
✨Know Your Numbers
Since this role involves financial operations, brush up on your numerical skills. Be prepared to discuss your experience with invoicing, payments, and any analytical tools you've used, like Excel or SQL. Show them you can handle the numbers confidently!
✨Showcase Your Client Skills
This position is all about client interactions, so think of examples where you've built strong relationships or resolved issues. Prepare to share specific stories that highlight your communication skills and how you ensure a positive client experience.
✨Be Proactive and Analytical
The company values a proactive approach, so come ready with ideas on how to improve client services or operational workflows. Think about trends in market research and how you can contribute to product development with data-driven insights.
✨Familiarise Yourself with the Industry
Do some homework on the market research and app-based industries. Understanding current trends and challenges will help you engage in meaningful conversations during the interview. It shows you're genuinely interested and ready to contribute from day one!
