Senior Business Manager in London

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

The Role: We are looking to recruit a motivated, confident and organised individual who has the drive to support the Head of Sales Management and Channel Heads across M&G’s Distribution Business. The successful candidate will be central to the smooth running of distribution operations – supporting business development initiatives, recurring MI reporting requirements, and cross-functional coordination. The Sales Management team, part of the Global Client Group COO, provides both strategic and tactical support to the Distribution business. This is a high-visibility, hands-on role suited to someone who is detail oriented, analytically strong, and possesses a strong understanding of distribution and client-facing businesses, with the ability to quickly develop expertise in new areas.

Key Responsibilities:

• Collaborate with the Head of Sales Management to provide strategic and tactical support to Distribution teams and Channel Heads on a day-to-day basis;
• Partner with Channel Heads and senior stakeholders to identify strategic priorities, assess opportunities, and drive execution of key business initiatives across Distribution;
• Collaborate with the Strategy team on client segmentation/tiering initiative;
• Drive MI & reporting: collate data and help prepare recurring MI and governance reports (e.g., for ExCo, Boards, Committee);
• Liaise with internal teams (e.g., Product, Risk, Compliance, Legal, Marketing etc.) to resolve issues impacting the Distribution business;
• Collaborate with Salesforce team to promote and support effective use of Salesforce across Sales; driving adoption and ensuring good quality data inputs;
• Identify and lead process improvement, automation and operational efficiency initiatives across Distribution to enhance scalability and effectiveness;
• Build trusted relationships across Client Group, COO teams, Product, Risk, Compliance and Technology functions, influencing stakeholders and driving outcomes;
• Distribution training: work with internal teams to facilitate training for Distribution teams, and developing appropriate assessment content.

Key Knowledge, Skills & Experience:

• Essential: Significant experience supporting senior executives and distribution leadership teams;
• Proven track record of leading and delivering strategic and operational initiatives;
• Strong experience preparing executive and board-level materials and driving outcomes with limited supervision;
• Strong experience developing governance, performance management and control frameworks;
• Strong analytical and problem-solving capabilities, with the ability to synthesise complex information into clear management insights;
• Ability to influence and challenge senior stakeholders constructively;
• Ability to manage own workload without direct supervision to ensure deadlines are met;
• Strong understanding of governance, controls and operating model disciplines within a regulated financial services environment;
• Advanced proficiency in PowerPoint and Excel, and use of AI, with experience interpreting business performance and MI;
• Strong attention to detail in both verbal and numerical work;
• Proactive approach to solving problems;
• Approachable and helpful, with good communication skills, both verbal and written.

Desirable: IMC qualified.

What we offer:

We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions);
• Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services;
• Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days;
• Our Time Off When You Need It policy gives you the flexibility to balance work and personal commitments;
• Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave;
• Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options.

Inclusive Culture & Diversity: M&G strives to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying.

Company Overview: M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration.