Corporate Trust Team Administrator in London

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

About MTCL

M&G Trustee Company Limited (“MTCL”) is the Corporate Trust Provider within M&G, supporting a wide range of capital market transactions in various Trustee and Agent capacities. MTCL is a leading provider of Trustee and Agency Services in the social housing market, with over £100bn worth of assets secured including properties in excess of 2 million.

The Role

We are seeking a Corporate Trust Team Administrator to provide administrative and operational support across the Corporate Trust & Agency Team. The role will involve maintaining records and documentation, supporting client and team communications, coordinating administrative activities, managing filing and archiving processes, and assisting with a range of day-to-day business support tasks. This is an excellent opportunity for someone looking to develop their knowledge of the corporate trust industry within a supportive and collaborative environment.

Key Responsibilities:

• Provide administrative support across the Corporate Trust & Agency Team, ensuring the smooth running of day-to-day activities
• Maintain accurate records and documentation, including electronic and physical filing, scanning, printing and archiving of documents
• Support client and stakeholder communications, responding to queries in a timely and professional manner
• Track and follow up on outstanding actions, including debtor balances where required
• Support transaction onboarding and client administration processes, ensuring records and systems are maintained accurately
• Prepare and distribute documentation, reports and meeting materials as required
• Coordinate administrative aspects of team activities, projects and initiatives
• Maintain databases, spreadsheets and internal systems, ensuring information is accurate and up to date
• Contribute to process improvements and support ad hoc projects and administrative tasks as required

Key Knowledge, Skills & Experience:

• Strong administrative and organisational skills with excellent attention to detail
• Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook
• Previous experience in an administrative, operations or business support role desirable
• Experience maintaining records and managing documentation would be advantageous
• High level of accuracy and attention to detail
• Strong organisational and time management skills, with the ability to prioritise effectively and manage high volumes of work
• Strong written and verbal communication skills, with the ability to build effective working relationships with colleagues, clients and other stakeholders
• Structured and methodical approach to tasks
• Proactive mindset, with the ability to take initiative and suggest improvements
• Team-oriented, with the ability to collaborate effectively and escalate issues in a timely manner
• Adaptable and responsive to change within a fast-paced environment

What we offer:

We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future.

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
• Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
• Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
• Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.

At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us.