At a Glance
- Tasks: Shape and improve digital journeys for customers in financial services.
- Company: M&G, a leading firm with over 175 years of innovation in savings and investments.
- Benefits: Generous pension scheme, share plans, and 38 days annual leave.
- Other info: Flexible working arrangements and a supportive culture for personal growth.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Experience in digital product ownership within regulated environments is essential.
The predicted salary is between 54000 - 66000 £ per year.
At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
The Senior Digital Product Owner plays a pivotal role within the Digital Proposition team and is accountable for shaping, delivering, and continuously improving digital journeys across a defined product domain. This is an opportunity to influence how customers and advisers experience key moments across their financial journeys, delivering meaningful improvements that are measurable, visible, and valued across the organisation.
The role combines strategic thinking with end-to-end ownership, providing oversight from discovery through to the delivery of measurable outcomes. Building on core Product Owner responsibilities, this role looks further ahead, ensuring that digital changes are supported by well-planned discovery, robust evidence, and clear feature-level measures before design or development begin.
In addition, the Senior Digital Product Owner provides oversight across Product Owner activity within their domain, ensuring alignment to team goals, strategic priorities, and agreed OKRs, while establishing best practice ways of working and promoting outcome-driven delivery. The role also plays a key part in building a high-performing Product Owner community, coaching and developing others to strengthen capability and support continuous improvement.
Key Responsibilities
- Own and shape a 12-month rolling roadmap, with clear accountability for direction, prioritisation, and outcomes across the product domain.
- Lead forward planning, ensuring discovery, research, customer testing, and operational and feasibility assessments are organised ahead of delivery.
- Ensure key success criteria and measures are established early, enabling evidence-based prioritisation and measurement of impact.
- Drive end-to-end discovery phases using data, insight, and stakeholder input to validate problems and define opportunities.
- Collaborate across engineering, UX, operations, data, and risk teams to deliver intuitive, accessible, and compliant digital journeys.
- Drive continuous improvement through performance analytics, experimentation, and customer and adviser feedback.
- Represent the Digital Propositions team in governance and prioritisation forums, clearly communicating progress, risks, decisions, and outcomes.
- Provide oversight across Product Owner activity, ensuring alignment to team goals, strategic priorities, and OKRs.
- Work with the Digital Propositions leadership team to establish standards for Product Owner ways of working, ensuring consistency, quality, and effective delivery, and ensure these standards are upheld in your domain.
- Enable decision-making across Product Owners, ensuring work contributes to measurable outcomes and broader product strategy.
- Coach and develop Product Owners, building a high-performing team and strengthening capability across discovery, delivery, and stakeholder engagement.
- Foster a culture of accountability, continuous improvement, and shared learning.
Core Competencies & Attributes
- Strategic thinker with the ability to look ahead, anticipate needs, and plan effectively.
- Skilled in analysing and interpreting data, research and digital performance metrics to guide prioritisation.
- Confident communicator able to influence and collaborate across disciplines.
- Strong understanding of regulatory requirements, especially Consumer Duty.
- Comfortable working in agile delivery environments and driving continuous improvement across teams.
- Strong leadership and coaching capability, with a track record of developing Product Owners and elevating team performance.
- Ability to set and uphold standards, ensuring consistent application of best practice across multiple Product Owners.
Experience & Qualifications
- Essential
- Strong experience in digital product ownership within financial services or similar heavily-regulated environments.
- Proven ability to deliver measurable improvements to digital servicing journeys.
- Strong understanding of digital and legacy servicing models and operational impacts.
- Experience working with regulatory frameworks, including Consumer Duty or equivalent.
- Demonstrated ability to drive forward discovery, plan ahead, and apply evidence to decision-making.
- Desirable
- Experience in proposition development or digital transformation.
- Understanding of UK life and pensions servicing models.
Location: Edinburgh or Stirling - This is a Hybrid role working 2-3 days a week in the office.
We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future.
A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
Enjoy 38 days annual leave.
Senior Digital Product Owner in Edinburgh employer: M&GPrudential
M&G is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible work environment and a comprehensive benefits package including a generous pension scheme, extensive annual leave, and robust family support policies. With a commitment to diversity and inclusion, M&G fosters a collaborative culture where employees are encouraged to develop their skills and contribute to meaningful financial solutions for clients worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Product Owner in Edinburgh
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like M&GPrudential!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at M&GPrudential would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at M&GPrudential through your school's career services!
We think you need these skills to ace Senior Digital Product Owner in Edinburgh
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Digital Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Digital Product Owner position at M&GPrudential. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at M&GPrudential
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
