M&G in the United Kingdom is seeking a Customer Service Executive (Voice) to be the friendly, knowledgeable human behind the headset, helping customers and advisers. You'll untangle, explain, reassure and resolve issues, on the frontline in a hybrid role based in Stirling or Edinburgh.
The role emphasises clear communication, patience, and problem solving, with duties across phone and email, and opportunities to learn about Digital Account journeys while delivering thoughtful support and quality
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Customer Experience Executive (Voice) – Hybrid in Stirling employer: mgpru
At M&G, we pride ourselves on being an exceptional employer that fosters a culture of integrity, collaboration, and innovation. Our commitment to employee wellbeing is reflected in our flexible working arrangements and comprehensive support systems, ensuring that every team member can thrive both professionally and personally. With over 175 years of heritage in the financial services sector, we offer unparalleled opportunities for growth and development, making us an ideal choice for talented individuals seeking meaningful and rewarding careers in the heart of the industry.
