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- Tasks: Operate the weighbridge, ensuring accurate ticket production and customer communication.
- Company: Join MGL Group, a family-run business with a strong reputation in construction since 1971.
- Benefits: Enjoy a full-time role with a company pension and free on-site parking.
- Other info: Flexible working hours and opportunities for training and career growth.
- Why this job: Be part of a dynamic team, ensuring safety and efficiency in a busy environment.
- Qualifications: Previous experience preferred; must be computer literate and eligible to work in the UK.
The predicted salary is between 25000 - 30000 £ per year.
MGL Group is a well-established, family-run business founded in 1971, delivering a comprehensive range of services across the construction industry. Due to continued growth, increased demand, and ongoing investment, we are pleased to offer an exciting opportunity for an additional Weighbridge Operator to join our team at our Newburn, Newcastle site. This is a full-time, permanent position, covering both day and night working.
As a member of MGL Group, you will be committed to ensuring safe working conditions and adherence to all company principles, procedures, and regulations relevant to your role.
What we are looking for:
- Accurately produce tickets for materials coming both into and out of our depot/yard, ensuring vehicle, customer, material, delivery and tonnage details are all correct.
- Ensure phone calls are answered professionally and handled correctly.
- Have a polite and professional approach with customers, collecting materials and informing production staff of the customers’ tonnage and material requirements before loading.
- Liaise with the transport manager and the sales and production team to maximise the revenue of the transport, keeping idle time and dead miles of our vehicles to a minimum.
- Liaise with our other weighbridges when required.
- Report any concerns about delivery times, materials quality, material availability, health & safety, transport problems, production delays and plant breakdowns to sales/management.
- Ensure customer credit limit warnings are highlighted and discussed with the head office/line manager before supplying materials to the customer.
- Monitor wagons using the vehicle tracking system to highlight any site issues and challenge drivers as and when required, taking into account drivers’ hours and the Working Time Directive.
- Ensure adequate stationery and tickets are available and reordered through the head office as required.
- Handling our customer accounts and maintaining appropriate records.
- Ensure the weighbridge is clean and tidy.
Site Management / Health & Safety:
- Report all near misses and Health and Safety issues to management.
- Ensure all visitors sign in and out of the site.
- Ensure customers, drivers and staff are wearing the minimum PPE, and report when not.
- Ensure drivers and contractors are directed on site and warned of any hazards.
- Ensure visitors are escorted or met by a member of staff at the weighbridge.
Other:
- Assist with any other requirement within the business during quiet spells.
- Be willing to alternate start and finish times in line with customer/production demand.
- Be willing to carry out different job roles in line with business requirements.
- Be willing to undertake any additional training to facilitate and improve your job role.
- Be willing to train others to allow for holiday cover/flexibility.
About the Job:
The successful candidate will be reliable, friendly, flexible and approachable, with excellent communication skills to deal with customers and hauliers. This is a busy position, and previous experience in a similar role is preferred. All applicants should be fully computer literate, ideally with knowledge of weighbridge operating software. Candidates must be eligible to work in the UK.
If you are interested in the above position, please forward your current CV and relevant qualifications. MGL Group fully supports Equality in Employment. All employment decisions are based on qualifications, merit, and business needs. STRICTLY NO AGENCIES PLEASE.
Job Types: Full-time, Permanent
Company benefits:
- Company pension
- Free parking
- On-site parking
Weighbridge Operator in Newburn employer: MGL Group
Contact Detail:
MGL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weighbridge Operator in Newburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MGL Group. Understand their values and services so you can show how you fit into their culture and contribute to their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to the Weighbridge Operator role. Think about your past experiences and how they relate to the job description, especially around health and safety and customer service.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows you’re serious about the role and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weighbridge Operator in Newburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Weighbridge Operator role. Highlight any relevant experience you have in similar positions, especially focusing on your communication skills and attention to detail, as these are key for this job.
Showcase Your Skills: Don’t forget to showcase your computer literacy and any experience with weighbridge operating software. If you've got any certifications or training related to health and safety, make sure to mention those too!
Professional Cover Letter: Write a professional cover letter that reflects your enthusiasm for the role. Use it to explain why you’re a great fit for MGL Group and how your values align with theirs, especially regarding safety and customer service.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MGL Group
✨Know Your Weighbridge Basics
Before the interview, brush up on your knowledge of weighbridge operations and relevant software. Familiarise yourself with the key responsibilities mentioned in the job description, such as ticket production and liaising with transport managers. This will show that you’re serious about the role and understand what’s expected.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers and team members, practice articulating your thoughts clearly. Prepare examples of how you've handled customer queries or resolved issues in previous roles. This will demonstrate your ability to maintain professionalism under pressure.
✨Highlight Your Flexibility
MGL Group values flexibility, so be ready to discuss your willingness to adapt to different working hours and roles. Share experiences where you’ve successfully adjusted to changing demands or taken on additional responsibilities. This will help convey that you’re a team player who can handle the busy nature of the job.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, training opportunities, or health and safety protocols. This shows your genuine interest in the position and helps you assess if MGL Group is the right fit for you.