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- Tasks: Be the go-to person for customer inquiries and manage equipment hires efficiently.
- Company: Join MGF, a leader in Shoring Solutions and Structural Support.
- Benefits: Enjoy a competitive salary and work in a dynamic team environment.
- Why this job: Make a real impact in customer service while thriving in a fast-paced setting.
- Qualifications: Experience in plant hire or customer service is a plus; enthusiasm is key!
- Other info: Must have own transport as the depot has no public transport links.
The predicted salary is between 27750 - 30250 £ per year.
Hire Desk Controller or Experienced Plant Hire Administrator – Join Our Growing Team in Dartford! Location : Dartford, DA8 Salary : £27,750 – £30,250 Working Hours : Monday to Friday, 40 hours per week Ready to make an impact with your passion for customer service? We\’re looking for an enthusiastic and proactive Hire Desk Controller to join our dynamic team at MGF, a leading provider of Shoring Solutions, Lifting & Safety, and Structural Support. If you thrive in a fast-paced environment, have a keen eye for detail, and enjoy working with people, we\’d love to hear from you! Please note that the depot is located on an industrial estate with no public transport links, so you must have your own transport or live reasonably close to the area. Your Role As a Hire Desk Controller , you\’ll be at the heart of our operations, ensuring everything runs like clockwork. You\’ll work closely with the Operations Manager and collaborate with a fantastic team to handle enquiries, convert leads into hires, and coordinate the delivery and collection of equipment with precision and efficiency. Your contribution will be key to ensuring our customers receive top-notch service every time. Your Main Responsibilities Will Include: Handle enquiries and convert them into hire business, delivering a seamless customer experience Manage orders (On-hires…
Hire Desk Controller employer: MGF
Contact Detail:
MGF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarize yourself with the plant hire industry and the specific services offered by MGF. Understanding our products and how they meet customer needs will help you stand out during the interview.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've successfully handled customer inquiries and resolved issues, as this is crucial for the Hire Desk Controller position.
✨Tip Number 3
Since the depot is located in an area with no public transport, make sure to mention your transportation arrangements or proximity to Dartford. This shows your commitment and readiness to join our team.
✨Tip Number 4
Prepare to discuss your ability to work in a fast-paced environment. Share examples of how you've managed multiple tasks efficiently while maintaining attention to detail, as this is key for success in this role.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Hire Desk Controller position. Understand the key responsibilities and required skills, such as customer service and attention to detail, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in plant hire administration or similar roles. Provide specific examples of how you've successfully managed customer enquiries and orders in a fast-paced environment.
Show Enthusiasm: Express your passion for customer service and teamwork in your application. Use positive language to convey your enthusiasm for joining MGF and contributing to their operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Hire Desk Controller role.
How to prepare for a job interview at MGF
✨Show Your Customer Service Skills
Since the role emphasizes a passion for customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to create a seamless experience for clients.
✨Demonstrate Attention to Detail
As a Hire Desk Controller, attention to detail is crucial. During the interview, mention instances where your keen eye for detail has positively impacted your work, especially in managing orders or coordinating logistics.
✨Familiarize Yourself with the Industry
Research MGF and the plant hire industry before the interview. Understanding the company's services and the challenges they face will allow you to ask insightful questions and show your genuine interest in the role.
✨Prepare for Fast-Paced Scenarios
Given that the job is in a fast-paced environment, be ready to discuss how you manage stress and prioritize tasks. Share strategies you've used in previous roles to stay organized and efficient under pressure.
