At a Glance
- Tasks: Support the sales team with admin tasks and data management.
- Company: Join MGA Entertainment, a leading UK toy company known for innovative brands like LOL Surprise.
- Benefits: Enjoy a competitive salary, professional development, and a fun, collaborative work environment.
- Why this job: Be part of a creative industry that inspires joy and play for children worldwide.
- Qualifications: Previous admin or sales support experience, strong Excel skills, and a customer-focused mindset required.
The predicted salary is between 30000 - 42000 £ per year.
Role Overview
We are looking for a Sales Administrator to join our dynamic sales team. This is a key supporting role that would suit a customer-focused individual with a strong analytical mindset, exceptional attention to detail, and strong Excel skills. You will play a vital role in ensuring our sales operations run smoothly by providing administrative support, maintaining accurate data, and facilitating communication between our sales team, customers, and other internal departments.
Key Responsibilities
- Provide day-to-day administrative support to the sales team.
- Maintain and update EPOS data, trackers, and customer records accurately.
- Create ad-hoc reports and analysis to support NAMs and the Senior Leadership Team.
- Support NAMs in delivering the right assortment to customers in line with critical path (Range & Out of category).
- Create new line forms, and liaise with customers and internal departments to ensure launch excellence (Assets, Copy, Pricing).
- Update and maintain customer portals with product and pricing data.
- Monitor inventory levels and highlight potential stock issues to the sales team.
- Assist NAMs with new account setup.
- Understand market trends, competitor assortment and market pricing (Comp shops & Store visits).
- Work closely with internal teams (Order management, logistics, finance, marketing) to ensure smooth order processing and customer satisfaction.
- Attend team meetings/product reviews and sales training when required.
- General admin duties, sample management, meeting minutes, support in preview calendars, collating Sell Sheets and internal pricing requests.
- Customer preview prep, create bespoke VLLs by account, EPOS analysis and invoiced sales.
- Work closely with the UK Demand & Supply team and assist in ad hoc projects.
Skills & Experience Required
- Previous experience in an administrative, sales support, or customer service role.
- Strong analytical skills and ability to interpret sales data.
- Excellent attention to detail and organisational skills.
- Advanced Excel skills (Pivot tables & VLOOKUP).
- Strong written and verbal communication skills.
- Customer-focused with a positive and proactive approach.
- Ability to work effectively both independently and as part of a team.
What We Offer
- The chance to work with globally recognised toy brands in a creative, fast-paced industry.
- A collaborative, supportive, and fun working environment.
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Customer Service and Administrative
Industries
- Retail, Wholesale, and Consumer Goods
Location: Milton Keynes, England, United Kingdom
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Sales Administrator employer: MGA Entertainment
Contact Detail:
MGA Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with MGA Entertainment's product range and recent market trends. Understanding their brands like LOL Surprise and Rainbow High will help you demonstrate your passion for the company during interviews.
✨Tip Number 2
Brush up on your Excel skills, especially with Pivot tables and VLOOKUP functions. Being able to showcase your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of MGA Entertainment on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Sales Administrator role.
✨Tip Number 4
Prepare to discuss how you've handled administrative tasks in previous roles. Be ready to share specific examples that highlight your attention to detail and ability to support a sales team effectively.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative, sales support, or customer service roles. Emphasise your analytical skills and proficiency in Excel, particularly with Pivot tables and VLOOKUP.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused approach and attention to detail. Mention specific examples of how you've successfully supported sales teams or managed data in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong written and verbal communication skills. Provide examples of how you've effectively collaborated with internal teams to ensure smooth operations.
Show Enthusiasm for the Brand: Express your passion for MGA Entertainment and its toy brands in your application. Demonstrating knowledge about their products and commitment to creating joy for children can set you apart from other candidates.
How to prepare for a job interview at MGA Entertainment
✨Showcase Your Analytical Skills
As a Sales Administrator, strong analytical skills are crucial. Be prepared to discuss your experience with data interpretation and how you've used Excel in previous roles. Highlight specific examples where your analytical mindset led to improved sales processes or outcomes.
✨Demonstrate Attention to Detail
Attention to detail is key in this role. During the interview, mention instances where your meticulous nature helped avoid errors or improved efficiency. You could also bring along examples of reports or documents you've created that showcase your precision.
✨Prepare for Customer-Focused Scenarios
Since the role requires a customer-focused approach, think of scenarios where you successfully resolved customer issues or enhanced their experience. Be ready to share these stories, as they will demonstrate your proactive attitude and ability to work well with clients.
✨Familiarise Yourself with the Company’s Products
MGA Entertainment is known for its innovative toy brands. Research their products and be prepared to discuss them during the interview. Showing genuine interest in the company’s offerings will reflect your enthusiasm and alignment with their mission to inspire creativity and joy in children.