At a Glance
- Tasks: Create engaging training materials and design learning journeys for customer service teams.
- Company: Leading financial services provider with a focus on employee development.
- Benefits: Flexible hybrid work, inclusive culture, and opportunities for professional growth.
- Why this job: Make a difference by supporting colleagues and ensuring compliance in a dynamic environment.
- Qualifications: Experience in content creation and a passion for training and development.
- Other info: Join a diverse team committed to inclusivity and excellence.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading financial services provider is seeking a Training & Knowledge Content Specialist to create engaging training materials that support customer service colleagues across various operations. The role involves collaborating with subject matter experts to ensure content meets regulatory standards and supports employee development.
Responsibilities include:
- Designing learning journeys
- Maintaining knowledge resources
- Ensuring training is aligned with compliance requirements
This hybrid position can be based in Stirling, Edinburgh, or London, catering to a diverse workforce with inclusive practices.
Remote Training & Knowledge Content Specialist in Stirling employer: M&G
Contact Detail:
M&G Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Remote Training & Knowledge Content Specialist in Stirling
β¨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those who work in training and development. A friendly chat can open doors and give you insights that might just land you that interview.
β¨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous training materials or projects. This is your chance to demonstrate how you can create engaging content that meets compliance standards and supports employee growth.
β¨Tip Number 3
Prepare for the interview by brushing up on the latest trends in training and knowledge management. We want you to be able to discuss how you can design effective learning journeys that align with regulatory requirements.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Training & Knowledge Content Specialist in Stirling
Some tips for your application π«‘
Show Your Passion for Training: When writing your application, let us see your enthusiasm for creating engaging training materials. Share any relevant experiences or projects that highlight your skills in developing content that supports employee growth and customer service excellence.
Tailor Your Content: Make sure to customise your application to reflect the specific requirements of the role. Mention how your experience aligns with designing learning journeys and maintaining knowledge resources, especially in a compliance-driven environment.
Collaborate and Communicate: Since this role involves working with subject matter experts, emphasise your collaboration skills in your application. Share examples of how you've successfully partnered with others to create effective training solutions that meet regulatory standards.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it reaches the right team. Plus, it shows you're keen on joining our community at StudySmarter!
How to prepare for a job interview at M&G
β¨Know Your Stuff
Before the interview, dive deep into the financial services sector and understand the specific training needs of customer service teams. Familiarise yourself with regulatory standards and compliance requirements relevant to the role. This will show that youβre not just interested in the job, but that youβre also knowledgeable about the industry.
β¨Showcase Your Creativity
As a Training & Knowledge Content Specialist, creativity is key! Prepare examples of engaging training materials you've created in the past. Bring along samples or even a portfolio if possible. This will help demonstrate your ability to design learning journeys that are not only informative but also engaging for employees.
β¨Collaboration is Key
Highlight your experience working with subject matter experts. Be ready to discuss how youβve collaborated with others to ensure content meets both educational and regulatory standards. This shows that you can work well in a team and value input from various stakeholders.
β¨Embrace Inclusivity
Since this role caters to a diverse workforce, be prepared to discuss how youβve designed training materials that are inclusive and accessible. Share any experiences you have in adapting content for different learning styles or backgrounds, as this will resonate well with the companyβs values.