At a Glance
- Tasks: Support and enhance identity services, ensuring security and ease of use across the organisation.
- Company: Join M&G, a leading international savings and investments business with over 170 years of innovation.
- Benefits: Enjoy 38 days annual leave, flexible working, and a valuable pension scheme up to 18%.
- Other info: Inclusive culture welcoming diverse backgrounds and offering excellent career development opportunities.
- Why this job: Make a real impact by improving identity and access solutions in a collaborative environment.
- Qualifications: Hands-on experience in identity operations and strong troubleshooting skills required.
The predicted salary is between 40500 - 49500 £ per year.
At M&G, our purpose is to give everyone real confidence to put their money to work.
With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.
Identity Technical Associate – Technology (Stirling)
M&G is an international savings and investments business with over 170 years of history.
We offer financial products through our Asset Management, Life and Wealth segments, helping customers achieve their financial goals while delivering strong outcomes for clients and shareholders.
Our culture is based on transparency, responsibility, collaboration, care and integrity.
We support flexible working arrangements and provide the accommodations people need to perform at their best.
Job Description
As an Identity Technical Associate, you’ll help keep our identity services secure, stable and easy to use across the organisation.
You’ll split your time between day-to-day 3rd line operational support and onboarding applications for SSO into Entra ID (Enterprise Apps).
You’ll work closely with colleagues across technology and the business to resolve issues, deliver controlled changes, and improve the maturity of identity and access over time.
- Main Responsibilities
- Deliver high-quality technical support and operational work across identity and access platforms.
- Lead and deliver SSO onboarding into Entra ID (Enterprise Apps) for a mix of Saa S, internal and legacy/on‑prem applications, ensuring required identity controls are met.
- Configure and support identity controls including MFA, Conditional Access, least‑privilege role assignment, and alignment with the identity governance solution for joiners/movers/leavers and access certifications.
- Investigate incidents and service issues affecting identity services, identify root causes, and contribute to well‑controlled fixes and improvements.
- Carry out routine service activities, including configuration updates, access changes, monitoring, and health checks.
- Follow established procedures and standards to ensure consistent, secure service operation.
- Maintain clear and accurate documentation for operational tasks, onboarding decisions, and service changes.
- Work effectively with colleagues across teams, using Service Now to manage requests, incidents and change activities.
- Support continuous improvement by spotting recurring issues and suggesting practical changes that improve stability and efficiency.
Essential
- Key knowledge, skills and experience
- Strong hands‑on technical experience in identity operations, including Active Directory and Entra ID, with solid troubleshooting capability.
- Experience delivering and supporting SSO integrations (or equivalent identity integrations) in a controlled environment.
- Practical experience with Conditional Access and applying security controls consistently.
- Strong attention to detail, with the ability to follow procedures and produce accurate documentation.
- Clear, concise communication skills, adapting the level of detail to the audience.
- Collaborative working style and confidence partnering across teams to get outcomes delivered.
Desirable
- Experience with Entra Connect and related authentication components.
- Experience with Delinea and/or Sail Point Identity IQ.
- Scripting/automation (e. g., Power Shell) to improve repeatability and efficiency of BAU, audit queries and onboarding tasks.
- Familiarity with identity governance processes such as joiners/movers/leavers and access certification controls.
What we offer
We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond.
Our benefits are designed to help you balance your professional and personal life and financially plan for the future.
- Our UK benefits include
- A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
- Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
- Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days.
Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
- Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
- Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.
- Life at M&G
- To explore more about life at M&G and our full benefits offering, visit Life at M&G
At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee‑led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent.
We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.
M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long‑term health conditions.
If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.
We are committed to providing an inclusive recruitment process.
All candidates have the opportunity to request reasonable adjustments when applying.
- If you need any additional support at any stage, please contact us at: careers@mandg. com
- #J-18808-Ljbffr
Identity Technical Specialist in Stirling employer: M&G
M&G is an excellent employer, offering a dynamic work culture that values diversity and inclusion while fostering collaboration across geographically distributed teams. With a strong focus on employee growth and development, the company provides ample opportunities for professional advancement in the vibrant city of Edinburgh, making it an ideal place for those seeking meaningful and rewarding employment in technology delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Identity Technical Specialist in Stirling
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what M&G values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges M&G might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at M&G!
✨Direct Apply to M&G
Let's not forget to apply directly through the M&G website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Identity Technical Specialist in Stirling
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at M&G.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at M&G. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at M&G
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
