At a Glance
- Tasks: Shape and deliver digital servicing journeys that enhance customer experiences.
- Company: Join M&G, a leading UK savings and investment business with a rich heritage.
- Benefits: Enjoy 38 days annual leave, a generous pension scheme, and flexible working options.
- Other info: Inclusive culture welcoming diverse backgrounds and offering excellent career growth opportunities.
- Why this job: Make a real impact on digital innovation while collaborating with diverse teams.
- Qualifications: Experience in digital delivery, preferably in financial services, with strong collaboration skills.
The predicted salary is between 51750 - 63250 £ per year.
At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
The Digital Product Owner plays a key role in shaping and delivering digital servicing journeys across our proposition and servicing estate. The role ensures that digital changes support customer and adviser needs, meet regulatory expectations such as Consumer Duty, and improve the end-to-end experience. Working within a multi-disciplinary team, the Digital Product Owner manages a continuous flow of discovery, definition and delivery activity, ensuring that work is clearly articulated, prioritised, and aligned to strategic outcomes.
This is a great opportunity to join an experienced and supportive product team, working on initiatives that make a real difference to advisers and customers. You'll collaborate with a wide range of stakeholders, tackle complex business challenges, and gain exposure to large-scale and forward-thinking digital innovation within one of the UK’s leading savings and investment businesses.
Key Responsibilities
- Develop, maintain, and communicate a 6-month rolling roadmap for their product area, ensuring alignment to team outcomes, customer needs, and business priorities.
- Maintain a 3-month prioritised story backlog, ensuring each item is clearly defined, value-focused and ready for delivery.
- Lead ongoing discovery to shape future opportunities—working with insight, UX, data, and operational teams to explore customer problems and assess feasibility and value.
- Support the delivery of digital changes by shaping backlog items, defining acceptance criteria, and ensuring delivery teams understand required outcomes.
- Use insight, performance analytics, research and adviser feedback to identify opportunities for improvement and inform prioritisation.
- Collaborate closely with engineering, UX and operational colleagues to ensure digital changes are high-quality, compliant, accessible, and operationally sustainable.
- Contribute to governance, risk and reporting processes, ensuring regulatory expectations (including Consumer Duty) are met.
- Support the continuous improvement of agile practices and effective team ways of working.
Core Competencies & Attributes
- Customer-centric mindset, able to translate insight into actionable work.
- Data-driven approach, confident interpreting digital performance and research.
- Clear communicator, skilled at articulating value, rationale, and next steps.
- Skilled collaborator working across delivery, UX, operations, risk, and compliance.
- Understanding of agile delivery, backlog refinement, and product lifecycle.
Experience & Qualifications
- Experience working in digital delivery or change, preferably within financial services.
- Strong understanding of digital channels, servicing journeys, and user-centred design.
- Ability to manage a backlog, support roadmap planning, and prioritise effectively.
Desirable
- Exposure to data analytics methods, insight tools or digital analytics.
- Awareness of UK life and pensions products and servicing models.
Location: Edinburgh or Stirling - Hybrid role working 2 - 3 days a week in the office.
We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:
- A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
- Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services.
- Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days.
- Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
- Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options.
At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.
M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.
We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com
Digital Product Owner in Stirling employer: MG
M&G is an excellent employer that fosters a collaborative and innovative work culture, where actuaries can thrive in their roles while contributing to meaningful projects. With a strong focus on employee growth, M&G offers numerous professional development opportunities and encourages a supportive environment that values diverse perspectives. Located in the UK, employees benefit from a dynamic market presence and the chance to work alongside industry leaders in a forward-thinking organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Owner in Stirling
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like MG!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at MG would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at MG through your school's career services!
We think you need these skills to ace Digital Product Owner in Stirling
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Digital Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Digital Product Owner position at MG. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at MG
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
