M&G in Edinburgh or Stirling is seeking a Customer Service Executive (CSE) to be the friendly, knowledgeable human behind the headset, helping customers and advisers with clear explanations and calm reassurance. You will be on the frontline, guiding customers through Digital Account journeys, resolving issues, and offering empathetic support while upholding risk warnings and governance standards.
This is a full-time hybrid role with an office base in Edinburgh or Stirling.
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Customer Experience Executive — Hybrid (Voice) in Stirling employer: MG
M&G is an excellent employer that fosters a collaborative and innovative work culture, where actuaries can thrive in their roles while contributing to meaningful projects. With a strong focus on employee growth, M&G offers numerous professional development opportunities and encourages a supportive environment that values diverse perspectives. Located in the UK, employees benefit from a dynamic market presence and the chance to work alongside industry leaders in a forward-thinking organisation.
