At a Glance
- Tasks: Manage and optimise creative workflows to ensure smooth project delivery.
- Company: Join a diverse and inclusive team at M&G, a leader in creative operations.
- Benefits: Enjoy 38 days annual leave, health cover, and a valuable pension scheme.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Be the heartbeat of creativity, driving projects from start to finish.
- Qualifications: Experience in traffic management and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
The Creative Workflow Co‑ordinator will manage, coordinate and optimise the end‑to‑end delivery workflow across Creative Services. The role ensures resources are allocated effectively, timelines are met, risks are surfaced early and creative output moves through the pipeline smoothly, consistently and compliantly through forward resource planning and work forecasting. The co‑ordinator acts as the operational heartbeat of the team, maintaining control, predictability and delivery discipline.
Key Responsibilities (Strategic & Operational)
- Run and continuously refine the day‑to‑day workflow engine for Creative Services, ensuring all jobs are accurately tracked, triaged and prioritised.
- Allocate Designers and Junior Designers to tasks based on capability, workload, deadlines and complexity, ensuring resources are balanced across competing priorities.
- Lead daily stand‑ups and maintain workflow/task boards, providing full visibility of progress, risks and bottlenecks.
- Monitor work‑in‑progress across all active jobs, ensuring that creative teams have clarity on expectations, deliverables and timelines.
- Identify delivery risks early and coordinate rapid mitigation plans, escalating when needed to the Account Manager or Brand and Creative Lead.
- Maintain and update delivery timelines, ensuring stakeholders are kept informed of changes, blockers and impacts.
- Own operational housekeeping, including file management, version control, naming conventions, folder structures and production checklists.
- Ensure all assets follow the correct approval workflow, including compliance review, evidence capture and audit documentation.
- Support the creation, rollout and improvement of standard operating procedures (SOPs), templates, trackers and workflow guides.
- Analyse delivery metrics such as cycle time, utilisation, throughput and rework, using insights to recommend process improvements.
- Collaborate closely with the Account Manager to plan capacity, manage forecasting and support quarterly/annual operational planning.
- Act as the day‑to‑day point of contact for Creative Services operations, helping stakeholders navigate the delivery process and understand timelines.
Knowledge & Skills
- Strong traffic management and workflow coordination expertise, ideally within creative or marketing environments.
- Background in forecasting and resource planning.
- Excellent organisational skills with high attention to detail, accuracy and structure.
- Ability to manage multiple concurrent workflows, balancing speed with quality.
- Understanding of creative production processes across digital, print, social and motion.
- Proficiency in workflow/project management tools (e.g., Trello, Jira, Asana, Monday.com, or enterprise equivalents).
- Confident communication skills to engage designers, marketers, agencies and compliance reviewers.
- Problem‑solving mindset, with the ability to anticipate bottlenecks and plan ahead.
Experience
- Proven background in creative operations, traffic management, production coordination or similar roles.
- Experience coordinating multi‑disciplinary creative teams in fast‑paced environments.
- Track record of improving workflows, processes or delivery frameworks.
- Experience working with compliance or regulated approval processes is beneficial.
- Experience in workforce planning and forecasting.
Key Stakeholders
- Designers and Junior Designers
- Account Manager
- Brand and Creative Lead
- Marketing Planning and Strategy team
- Compliance Reviewers
- External Agencies (Creative, Production, Media)
KPIs
- Resource utilisation and workload balance
- Cycle time reduction across asset types
- On‑time delivery against committed timelines
- Reduction in rework and late‑stage changes
- Zero missed deadlines on regulatory, critical‑path or high‑priority deliverables
- Stakeholder satisfaction with delivery operations
Location Stirling or Edinburgh
Work Level Colleague
Recruiter Amy Curtis
Closing Date 22nd May 2026
What we offer
- Valuable pension scheme with 18% employer contribution (13% employer, 5% employee), Share Save, Share Incentive Plan, and access to financial wellbeing and support services.
- 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy.
- Inspiring Families policy with comprehensive support and paid parental leave covering maternity, adoption, surrogacy and paternity leave.
- Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance.
EEO Statement We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and employee‑led networks that provide networking opportunities, advice and support for diverse communities. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long‑term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Disability Confidence M&G is proud to be a Disability Confident Leader and welcomes applications from candidates with long‑term health conditions, disabilities, or neuro‑divergent conditions.
Accessibility Support If you need assistance or an alternative means of applying due to a disability or additional need, please let us know by contacting us at careers@mandg.com.
Creative Workflow Co-Ordinator in Stirling employer: M&G
At M&G, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Stirling or Edinburgh. Our employees benefit from a generous pension scheme, extensive annual leave, and comprehensive health coverage, alongside opportunities for professional growth and development. With a commitment to diversity and inclusion, we ensure that every team member feels valued and supported, making M&G a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Workflow Co-Ordinator in Stirling
✨Tip Number 1
Network like a pro! Reach out to people in the creative industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work and showcases your ability to manage workflows. Make sure it’s easy to navigate and visually appealing—first impressions matter!
✨Tip Number 3
Prepare for interviews by practising common questions related to workflow coordination and creative processes. Be ready to discuss how you've tackled challenges in past roles and how you can bring value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Creative Workflow Co-Ordinator in Stirling
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in creative workflow coordination. We want to see how your skills align with the role, so don’t hold back on showcasing your traffic management expertise!
Showcase Your Organisational Skills:Since this role is all about keeping things running smoothly, give us examples of how you've managed multiple projects or teams before. We love a good story about how you tackled a tricky deadline or balanced competing priorities!
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible and make sure your key achievements stand out. We appreciate clarity and structure, just like you would in a well-organised workflow!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at M&G
✨Know Your Workflow Tools
Familiarise yourself with popular workflow and project management tools like Trello, Jira, or Asana. Be ready to discuss how you've used these tools in past roles to manage tasks and optimise workflows.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills and attention to detail. Think about times when you successfully managed multiple projects simultaneously and how you ensured deadlines were met without compromising quality.
✨Anticipate Challenges
Demonstrate your problem-solving mindset by discussing potential bottlenecks in creative workflows. Share strategies you've implemented in the past to identify risks early and how you coordinated solutions effectively.
✨Engage with Stakeholders
Be prepared to talk about your experience collaborating with various stakeholders, such as designers, account managers, and compliance reviewers. Highlight how you maintained clear communication and kept everyone informed of progress and changes.
