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- Tasks: Create engaging training materials and design learning journeys for customer service teams.
- Company: Leading financial services provider with a focus on employee development.
- Benefits: Flexible hybrid work, inclusive culture, and opportunities for professional growth.
- Why this job: Make a difference by supporting colleagues and enhancing their skills in a dynamic environment.
- Qualifications: Experience in content creation and a passion for training and development.
- Other info: Join a diverse team committed to compliance and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services provider is seeking a Training & Knowledge Content Specialist to create engaging training materials that support customer service colleagues across various operations. The role involves collaborating with subject matter experts to ensure content meets regulatory standards and supports employee development.
Responsibilities include:
- Designing learning journeys
- Maintaining knowledge resources
- Ensuring training is aligned with compliance requirements
This hybrid position can be based in Stirling, Edinburgh, or London, catering to a diverse workforce with inclusive practices.
Remote Training & Knowledge Content Specialist employer: M&G
Contact Detail:
M&G Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Training & Knowledge Content Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to training and compliance. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your creativity! When discussing your past experiences, highlight how you’ve designed engaging training materials or learning journeys. We want to see your unique approach to making content come alive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote Training & Knowledge Content Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Training & Knowledge Content Specialist role. Highlight your experience in creating engaging training materials and collaborating with subject matter experts, as this will show us you understand what we're looking for.
Showcase Your Creativity: We want to see how you can make training content engaging! Include examples of past projects where you've designed learning journeys or developed knowledge resources. This will help us visualise your approach and creativity in action.
Emphasise Compliance Knowledge: Since the role involves ensuring content meets regulatory standards, be sure to mention any experience you have with compliance requirements. This will demonstrate to us that you’re not just creative, but also detail-oriented and aware of industry standards.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at M&G
✨Know Your Stuff
Before the interview, dive deep into the financial services sector and understand the specific training needs of customer service teams. Familiarise yourself with regulatory standards and compliance requirements relevant to the role. This will show that you’re not just interested in the job, but that you’re also knowledgeable about the industry.
✨Showcase Your Creativity
As a Training & Knowledge Content Specialist, creativity is key! Prepare examples of engaging training materials you've created in the past. Bring along samples or even a portfolio if possible. This will help demonstrate your ability to design learning journeys that are both effective and enjoyable for employees.
✨Collaboration is Key
Highlight your experience working with subject matter experts. Be ready to discuss how you’ve collaborated with others to ensure content meets both educational and regulatory standards. This shows that you can work well in a team and value input from various stakeholders.
✨Embrace Inclusivity
Since this role caters to a diverse workforce, be prepared to discuss how you’ve designed training materials that are inclusive and accessible. Share any experiences you have in adapting content for different learning styles or backgrounds, as this will resonate well with the company’s values.
