M&G Life is seeking a Scheduling & Real-Time Optimisation Manager to lead a high-performing resource planning function across contact channels and support services. You will translate forecasts into executable, real-time schedules and steer intraday performance with data-driven judgment, impacting service levels, costs, and colleague experience.
The role sits at the intersection of strategic planning and operations, requiring strong leadership, analytical skills, and an ability to influence
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Real-Time Scheduling & Optimisation Lead employer: MG
M&G is an excellent employer that fosters a collaborative and innovative work culture, where actuaries can thrive in their roles while contributing to meaningful projects. With a strong focus on employee growth, M&G offers numerous professional development opportunities and encourages a supportive environment that values diverse perspectives. Located in the UK, employees benefit from a dynamic market presence and the chance to work alongside industry leaders in a forward-thinking organisation.
