At a Glance
- Tasks: Lead customer insight initiatives and analyse data to enhance understanding of customer needs.
- Company: M&G, a forward-thinking company committed to inclusivity and diversity.
- Benefits: Generous pension scheme, extensive annual leave, and health cover.
- Other info: Join a supportive team that values diverse backgrounds and perspectives.
- Why this job: Make a real difference by shaping customer experiences and insights.
- Qualifications: Experience in Voice of Customer programmes and strong data analysis skills.
The predicted salary is between 40000 - 50000 £ per year.
M&G in Reading is seeking a Voice of Customer and Insight Executive for a 12-month fixed-term contract. You will deepen the understanding of customer needs and enhance the insights capability. The role requires strong experience in Voice of Customer programmes, data analysis, and influencing stakeholders.
Benefits include a valuable pension scheme, extensive annual leave, and health cover. M&G promotes an inclusive culture and welcomes applicants from all backgrounds.
Voice of Customer Insight Lead (12-Month FTC) in Reading employer: M&G
M&G is an exceptional employer located in Reading, offering a dynamic work environment that prioritises employee well-being and professional growth. With a strong commitment to inclusivity, M&G provides valuable benefits such as a comprehensive pension scheme, generous annual leave, and health cover, ensuring that employees feel valued and supported in their roles. The company fosters a culture of collaboration and innovation, making it an ideal place for those looking to make a meaningful impact through customer insights.
