Business Analyst in Reading

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long‑term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity, we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

The Business Analyst is an integral part of a feature team and a member of the wider Business Analysis community, reporting to a senior Business Analyst within the Life Technology department. The role normally works as the sole Business Analyst on an agile feature team.

The Business Analyst is generally responsible for understanding user and business needs and supporting feature teams to visualise and deliver desired business outcomes. The Business Analyst requires a good understanding of one or more of the Life Technology products and contributes to the positive change of those systems and processes from a backlog of features. They build key relationships with peers in business and technology. They are an active player in the BA community across Technology, collaborating with other Business Analysts working on similar types of work.

• Investigating, understanding and capturing requirements: Work with the feature team to capture and present requirements in a way that can be understood, supporting build and implementation. This may involve internal teams or third‑party partners.
• Contribute to team outcomes: Collaborate with Business Analysts to produce the right outputs and step in when necessary.
• Unblock problems and issues: Identify and resolve issues, find solutions and facilitate implementation.
• Prioritisation: Where demand exceeds supply, help prioritise creatively to ensure timely delivery.
• Active contributor in the Business Analysis community: Participate in the wider Business Analysis team, support the Head of Business Analysis and drive continuous improvement.
• Stakeholder management: Build and influence relationships with peers and stakeholders for positive outcomes in Business Analysis.

Skills required for the role

• Technology skills: Strong understanding of technology, comfortable in a technology team, familiar with architecture terminology and industry software, adept at analysing data, and experienced with agile and waterfall methodologies.
• Understanding of business processes: Ability to analyse and document current processes clearly, identify opportunities for optimisation and transformation, and familiarity with financial services products and practices.
• Research and critical thinking skills: Ability to consider multiple outcomes, research viable options, and present findings appropriately to the intended audience.
• People skills: Interacting with many people at different levels, understanding their motivations, and influencing business analysis outcomes.
• Communication skills: Good listening, effective negotiation, and appropriate level of detail, frequency and delivery style for the audience.
• Business Analysis skills: Formal BA skills, investigation, analysis, visualisation, articulation and problem solving, ensuring solutions align with the vision of M&G and staying abreast of market trends and techniques.
• Can‑do attitude: Willingness to find solutions, overcome issues and roll up sleeves to get the job done.

What we offer

• Valuable pension scheme of 18%, with 13% employer contributions and 5% employee contributions, plus Share Save and Share Incentive Plan, and access to financial wellbeing and support services.
• 38 days annual leave including bank holidays, with the option to purchase up to 5 extra days and additional flexibility through the Time Off When You Need It policy.
• Inspiring Families policy with comprehensive support and paid parental leave covering maternity, adoption, surrogacy and paternity leave.
• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance with family options.

Diversity and inclusion

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and employee‑led networks that provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long‑term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who have served in the military and those returning from career breaks. M&G is proud to be a 4’ star disability employer, and we welcome applications from candidates with long‑term health conditions, disabilities or neuro‑divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us.