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For Companies At a Glance
- Tasks: Create engaging training materials and design learning journeys for customer service teams.
- Company: Leading financial services provider with a focus on employee development.
- Benefits: Flexible hybrid work, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real difference by supporting colleagues and enhancing their skills.
- Qualifications: Experience in content creation and a passion for training and development.
- Other info: Join a diverse team committed to compliance and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services provider is seeking a Training & Knowledge Content Specialist to create engaging training materials that support customer service colleagues across various operations. The role involves collaborating with subject matter experts to ensure content meets regulatory standards and supports employee development.
Responsibilities include:
- Designing learning journeys
- Maintaining knowledge resources
- Ensuring training is aligned with compliance requirements
This hybrid position can be based in Stirling, Edinburgh, or London, catering to a diverse workforce with inclusive practices.
Remote Training & Knowledge Content Specialist in London employer: M&G
Contact Detail:
M&G Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Training & Knowledge Content Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current employees in the financial services sector, especially those in training roles. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials or any relevant projects. This will help us stand out and demonstrate our ability to create engaging content that meets compliance standards.
✨Tip Number 3
Prepare for the interview by researching the company’s values and recent developments. We want to show that we’re not just interested in the role but also in how we can contribute to their mission and support employee development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how our experience aligns with the job description.
We think you need these skills to ace Remote Training & Knowledge Content Specialist in London
Some tips for your application 🫡
Show Your Passion for Training: When writing your application, let us see your enthusiasm for creating engaging training materials. Share any relevant experiences or projects that highlight your skills in developing content that supports employee growth and customer service excellence.
Tailor Your Content: Make sure to customise your application to reflect the specific requirements of the role. Mention how your experience aligns with designing learning journeys and maintaining knowledge resources, as this will show us you understand what we’re looking for.
Highlight Collaboration Skills: Since the role involves working with subject matter experts, it’s important to showcase your ability to collaborate effectively. Include examples of past teamwork where you’ve successfully partnered with others to create compliant and impactful training content.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is reviewed promptly and gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at M&G
✨Know Your Stuff
Before the interview, dive deep into the financial services sector and understand the specific regulations that might affect training content. Familiarise yourself with compliance requirements and be ready to discuss how you would ensure that your training materials meet these standards.
✨Showcase Your Creativity
Prepare examples of engaging training materials you've created in the past. Think about how you can present complex information in a fun and accessible way. Be ready to share your ideas on designing learning journeys that cater to different learning styles.
✨Collaboration is Key
Since the role involves working with subject matter experts, think of ways to demonstrate your collaborative skills. Prepare anecdotes that highlight how you've successfully worked with others to create effective training content, and be ready to discuss how you would approach collaboration in this new role.
✨Embrace Inclusivity
This position values a diverse workforce, so be prepared to talk about how you can contribute to an inclusive training environment. Share your thoughts on creating content that resonates with a wide range of employees and how you would adapt your materials to meet their needs.
