At a Glance
- Tasks: Support project governance, reporting, and delivery of change initiatives in a dynamic environment.
- Company: Join a heritage-rich financial services firm with a commitment to innovation and employee wellbeing.
- Benefits: Enjoy competitive salary, generous pension scheme, 38 days annual leave, and flexible working options.
- Other info: Opportunity for career growth in a supportive and inclusive workplace.
- Why this job: Make a real impact by supporting transformative projects and collaborating with talented professionals.
- Qualifications: Experience in project support, strong organisational skills, and proficiency in project management tools.
The predicted salary is between 28800 - 43200 £ per year.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.
The Project Support Officer (PSO) will provide essential support to the PMO Lead and wider Life Change Portfolio team, ensuring robust project governance, effective reporting, and smooth delivery of change initiatives. The PSO will work collaboratively with Programme and Project Managers, Finance, and other stakeholders to maintain high standards of control, transparency, and performance across the portfolio. This is a 12 month Fixed Term contract.
Key Responsibilities- Governance & Control: Support the Portfolio Director and PMO Lead in maintaining governance structures, preparing meeting packs, and ensuring timely submissions to SteerCos and assurance forums. Maintain project logs (risk, issues etc.) and ensure these are up-to-date and presented for regular review. Facilitate project meetings, including scheduling, agenda preparation, minute-taking, and action tracking.
- Delivery & Reporting: Track delivery progress, milestones, dependencies, and benefits across programmes and projects. Assist in the preparation of reporting packs, dashboards, and insights for governance forums and senior stakeholders.
- Financial & Resource Management: Support Project Managers with monthly cost tracking, forecast vs actuals, and financial reporting to support decision-making. Support Statements of Work and third-party cost processes, ensuring compliance and transparency. Monitor resource planning, demand tracking, and capacity analysis across the portfolio.
- RAID Management: Log and maintain risks, issues, actions, and dependencies using ServiceNow and RAID dashboards. Escalate delivery risks and blockers as appropriate, supporting the PMO Lead and project managers in risk management.
- Continuous Improvement & Stakeholder Engagement: Proactively identify areas for process improvement and support lessons learned sessions. Provide support to stakeholders internally and with strategic partners, including facilitating workshops and project health checks. Champion adherence to company-wide Change Standards and governance frameworks.
- Experience in project or programme support within a change or transformation environment, ideally in financial services.
- Strong organisational and communication skills, with attention to detail and ability to manage multiple priorities.
- Proficiency in MS Office suite, ServiceNow, JIRA, and other project management tools.
- Understanding of governance frameworks, reporting, and delivery controls.
- Ability to work collaboratively across agile, waterfall, and hybrid delivery models.
- Proactive, collaborative, and committed to continuous improvement.
- Demonstrates integrity, accountability, and a customer-focused mindset.
- Role models M&G behaviours: Tell it like it is, Own it now, Move it forward together.
At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:
As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.
Enjoy 38 days annual leave including...
Project Support Officer - 12mth FTC in London employer: M&G
At M&G, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. With a strong commitment to employee wellbeing, we offer flexible working arrangements, generous benefits including an 18% pension scheme, and ample opportunities for professional growth within the financial services sector. Join us in our mission to empower individuals to confidently manage their investments while enjoying a supportive environment that values integrity and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Project Support Officer - 12mth FTC in London
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Prepare for the interview by practising common questions related to project support roles. Think about how your skills align with their needs, especially around governance and reporting. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take that next step.
We think you need these skills to ace Project Support Officer - 12mth FTC in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Project Support Officer role. Highlight your experience in project support, especially in financial services, and show how your skills align with our values of integrity and collaboration.
Showcase Your Skills:Don’t forget to mention your proficiency in tools like MS Office, ServiceNow, and JIRA. We love seeing candidates who can demonstrate strong organisational and communication skills, so give us examples of how you've used these in past roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and experiences. Remember, we appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at M&G
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Project Support Officer role and its responsibilities. Familiarise yourself with project governance, reporting, and financial management as these are key aspects of the job. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Organisational Skills
As a PSO, you'll need to juggle multiple tasks and priorities. Prepare examples from your past experiences where you've successfully managed competing deadlines or organised complex projects. Highlight your attention to detail and how it contributed to successful outcomes.
✨Familiarise Yourself with Tools
Get comfortable with the tools mentioned in the job description, like MS Office, ServiceNow, and JIRA. If you have experience using these tools, be ready to discuss how you've used them in previous roles. If not, consider doing a bit of research or even a quick tutorial to show your willingness to learn.
✨Emphasise Collaboration and Communication
The role requires working closely with various stakeholders, so be prepared to discuss your collaborative experiences. Share specific instances where you facilitated meetings or worked with teams to achieve a common goal. This will showcase your ability to communicate effectively and work well with others.
