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- Tasks: Lead AI initiatives to enhance efficiency and drive innovation across the organisation.
- Company: M&G is a historic financial services firm focused on empowering clients with confidence in their investments.
- Benefits: Flexible working arrangements, workplace accommodations, and a diverse, inclusive culture.
- Why this job: Join a forward-thinking team shaping the future of AI in finance while making a real impact.
- Qualifications: Experience in AI and analytics, strong leadership skills, and ability to influence stakeholders.
- Other info: M&G values diversity and welcomes applications from all backgrounds, including those with disabilities.
The predicted salary is between 72000 - 108000 £ per year.
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
Head of AI and Capacity Creation – CFT
Job Summary
This role bridges the gap between organizational strategy and actionable technology initiatives. You will define the approach for how we measure and track the value and capacity creation we generate through AI and analytics opportunities, partnering with the CITOs, AI and Analytics leads in the Business teams to help achieve a 30% efficiency uplift by 2028.. You will help teams identify and shape strategic initiatives and create compelling business cases, and ensure alignment with business objectives. You will be a disruptive thinker, shaping the Corporate Functions strategic technology direction ensuring they remain at the forefront of innovation.
You will work closely with senior business and technology stakeholders to analyse opportunities, address complex challenges, and develop strategies that align with long-term goals specifically around capacity creation. Responsibilities will involve strategizing and planning initiatives to leverage intelligent automation technologies such as robotic process automation (RPA) and artificial intelligence (AI) to optimise business processes. This will entail identifying opportunities for automation, designing solutions, overseeing implementation, and continuously refining processes to drive efficiency and innovation.
Key Responsibilities:
Strategic Leadership
- A disruptive leader, at the forefront of AI trends and technologies with the ability to develop and execute AI and Analytics strategies that align with business goals, focusing on capacity creation and operational efficiency.
Innovation & Technology Adoption:
- You will identify high impact AI and Analytics use cases exploiting opportunities for innovation and process optimization, articulating these in a way that is understandable to non-technical stakeholders, ensuring their buy in at all points.
- Create roadmaps and delivery plans to achieve the proposed strategies. Define and develop metrics and KPIS to effectively measure performance and impact of initiatives
Productivity Enhancement:
- Lead AI and analytics-driven projects aimed at increasing productivity and operational efficiency within support functions.
- Collaborate with department heads to integrate AI and analytics solutions that address specific business challenges.
- Develop and implement an enterprise-wide AI and analytics strategy that aligns with business goals and enhances productivity across corporate functions.
- Identify opportunities for AI and analytics adoption to streamline processes and improve efficiency.
Stakeholder Management:
- Build strong relationships with stakeholders at senior level to drive and shape the technology and AI & Analytics strategy, ensuring alignment with Enterprise Architecture and the CTO.
- Experience in creating metrics to measure automation benefits (including automated FTE & risk benefits)
- Market Analysis: Identify innovation opportunities across Corporate Functions Technologies (HR, Finance, Risk, CoSec & Legal), staying informed about industry trends and emerging technologies.
Qualifications:
- Demonstrable experience of scaling intelligent automation initiatives within financial services
- Strong understanding of AI and Analytics, associated governance, and ethical AI practices.
- Excellent strategic planning and leadership skills, with a track record of driving innovation and efficiency through AI and Analytics initiatives
- Ability to work collaboratively with cross-functional teams and influence stakeholders at all levels up to Exco
- Strong communication and presentation skills, with the ability to articulate complex AI and Analytics concepts and solutions to non-technical audiences.
- Advanced degree in Computer Science, Data Science, Artificial Intelligence, or a related field is preferred but not essential.
Preferred Skills:
- Experience in developing and implementing AI strategies that align with business objectives.
- Experience creating and presenting business cases to senior stakeholders, up to Exco level
- Ability to build relationships with senior stakeholders, helping to educate them in the area of AI and Analytics, and promote how we can use Data and AI to drive value from Data
- Demonstrable background in introducing LLMS/Gen AI to an organization with compelling ROI-based outcomes.
- Knowledge of the latest AI and Analytics technologies and trends, with a focus on operational efficiency.
- Strong problem-solving skills and the ability to think critically and strategically.
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
M&G is also proud to be a Disability Confident Leader , and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they \’opt in\’ to the scheme when applying.
Ifyou need assistanceor an alternative means of applying for a role due to a disability or additional need,pleaselet usknow by contacting us at:
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Contact Detail:
M&G Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of AI and Capacity Creation - CFT
✨Tip Number 1
Familiarise yourself with the latest trends in AI and analytics, especially within the financial services sector. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations with stakeholders during interviews.
✨Tip Number 2
Network with professionals in the AI and analytics field, particularly those who have experience in financial services. Attend industry events or webinars to build connections and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented AI strategies or intelligent automation initiatives in previous roles. Highlighting measurable outcomes will demonstrate your capability to drive efficiency and innovation.
✨Tip Number 4
Understand M&G's corporate values and how they align with your own. Be ready to articulate how your leadership style and strategic vision can contribute to their mission of delivering exceptional financial outcomes while fostering an inclusive workplace.
We think you need these skills to ace Head of AI and Capacity Creation - CFT
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and qualifications for the Head of AI and Capacity Creation role. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the position but also demonstrate your understanding of AI and analytics within financial services. Use specific examples from your past experiences that showcase your strategic leadership and innovation skills.
Highlight Relevant Experience: In your CV, focus on your demonstrable experience in scaling intelligent automation initiatives and your understanding of AI and analytics. Be sure to include metrics or KPIs that illustrate your impact in previous roles.
Showcase Communication Skills: Since the role requires articulating complex AI concepts to non-technical stakeholders, include examples in your application that demonstrate your strong communication and presentation skills. This could be through past projects where you successfully engaged with diverse teams.
How to prepare for a job interview at M&G
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Head of AI and Capacity Creation role. Familiarise yourself with the key responsibilities, such as strategising AI initiatives and collaborating with senior stakeholders. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Disruptive Thinking
Prepare examples of how you've been a disruptive thinker in previous roles. Highlight instances where you've successfully implemented innovative AI solutions or optimised processes. This will demonstrate your ability to lead in a rapidly evolving technological landscape.
✨Communicate Complex Ideas Simply
Since you'll be working with non-technical stakeholders, practice explaining complex AI and analytics concepts in simple terms. Use relatable analogies or case studies to illustrate your points, ensuring everyone understands the value of your proposals.
✨Prepare for Stakeholder Management Questions
Expect questions about your experience in managing relationships with senior stakeholders. Be ready to discuss how you've influenced decision-making and gained buy-in for AI initiatives in the past. This will showcase your collaborative skills and strategic mindset.