UX Designer in Edinburgh

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

The Role: As a UX Designer, you will be responsible for shaping high‑quality user experiences across our digital marketing estate. As part of our experience management team, your role will involve collaborating with cross-functional teams to design, implement, and optimise user journeys that enhance customer and adviser satisfaction and drive engagement. Using established UX principles and design patterns, you will craft clear, outcome‑focused experiences that support the development and launch of new propositions across the business. You will also contribute to the ongoing standardisation of our UX standards and guidelines, helping ensure consistency, scalability, and best practice across all digital touchpoints.

Key Responsibilities:

• Lead the creation of page‑level UX designs—including wireframes, layouts, and interaction patterns to support new and evolving propositions.
• Apply pre‑defined UX and design principles, ensuring all solutions reflect accessibility, usability and customer‑centric best practice.
• Contribute to the evolution and standardisation of UX standards, guidelines and design patterns, ensuring they can be socialised and adopted across wider business areas.
• Participate in design reviews, providing clear rationale for decisions grounded in UX principles, customer insight and data.
• Produce UX artefacts such as annotated wireframes, prototypes and documentation to support delivery and authoring teams.
• Support discovery and co‑creation sessions by gathering inputs that inform page structure, hierarchy and user needs.
• Ensure designs align with existing design system components and contribute feedback for improvements where needed.
• Use customer insight, research findings and analytics to validate design decisions and refine page‑level solutions.

Key Skills and Experience:

• Several years’ experience in a UX/UI or digital product design role, ideally with strong web‑design experience.
• Proven ability to deliver UX design using tools such as Figma and MIRO.
• Solid understanding of user‑centred design principles, accessibility and interaction design.
• Experience contributing to or maintaining design systems, guidelines or pattern libraries.
• Ability to synthesise business propositions, customer needs and technical constraints into elegant, usable page experiences.
• Experience writing or interpreting user research briefs, and exposure to user testing or validation sessions.
• Strong communication skills, with the ability to explain design decisions to stakeholders across technical and non‑technical teams.

Attributes:

• Deep focus on usability, clarity, and customer needs.
• Strong problem‑solver who can translate complexity into simple, intuitive experiences.
• Highly organised with strong attention to detail.
• Collaborative mindset with the confidence to advocate for good UX using evidence and best practice.

Location: Edinburgh or Stirling - Hybrid 2 - 3 days in the office

Work Level: Experienced Colleague

Reporting to: Senior Digital Experience Manager

Closing Date: 27th March 2026

What we offer: At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• A valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions.
• 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy.
• Comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options.

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro‑divergent conditions.