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- Tasks: Create engaging training materials and collaborate with experts to capture knowledge.
- Company: Leading financial services firm focused on employee development.
- Benefits: Flexible working environment and comprehensive benefits for well-being.
- Why this job: Make a difference by simplifying complex information for customer service teams.
- Qualifications: Experience in instructional design and strong writing skills required.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
A leading financial services firm is seeking a Training & Knowledge Content Specialist to create engaging training materials for customer service teams. The role involves collaborating with subject matter experts to capture operational knowledge and ensure compliance with regulatory standards.
Candidates should have experience in instructional design and strong writing skills to simplify complex information.
The position offers a flexible working environment and a comprehensive benefits package that supports employee well-being.
Remote Training & Knowledge Content Specialist in Edinburgh employer: M&G
Contact Detail:
M&G Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Training & Knowledge Content Specialist in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your instructional design projects and writing samples. This is your chance to demonstrate how you can simplify complex information and engage teams effectively.
✨Tip Number 3
Prepare for interviews by researching the company’s training needs and compliance standards. We want you to walk in with insights that show you’re not just a fit for the role, but also passionate about their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote Training & Knowledge Content Specialist in Edinburgh
Some tips for your application 🫡
Show Off Your Writing Skills: Since strong writing skills are a must for this role, make sure your application showcases your ability to simplify complex information. Use clear and concise language to demonstrate how you can create engaging training materials.
Tailor Your Application: We want to see how your experience aligns with the job description. Highlight any previous work in instructional design or creating training content, and don’t forget to mention your collaboration with subject matter experts!
Be Authentic: Let your personality shine through in your application! We’re looking for someone who can connect with our customer service teams, so don’t be afraid to show us who you are and why you’re passionate about training and knowledge sharing.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at M&G
✨Know Your Stuff
Make sure you brush up on instructional design principles and have a solid understanding of how to create engaging training materials. Familiarise yourself with the financial services sector, especially customer service operations, so you can speak confidently about how your skills can simplify complex information.
✨Collaborate Like a Pro
Since the role involves working with subject matter experts, be prepared to discuss your experience in collaboration. Think of examples where you've successfully worked with others to capture knowledge or develop training content, and be ready to share how you navigated any challenges.
✨Showcase Your Writing Skills
Bring samples of your previous work that demonstrate your ability to write clearly and concisely. Highlight how you've simplified complex topics in the past, as this will show your potential employer that you can create accessible training materials for their teams.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's training goals and compliance standards. This not only shows your interest in the role but also gives you a chance to demonstrate your understanding of the importance of regulatory compliance in training materials.
