At a Glance
- Tasks: Join our insight team to deliver impactful research for customer and adviser audiences.
- Company: M&G, a leading savings and investments firm with over 175 years of innovation.
- Benefits: Enjoy 38 days annual leave, a generous pension scheme, and flexible working arrangements.
- Other info: Inclusive culture with support for diverse communities and career growth opportunities.
- Why this job: Make a real impact by championing customer insights and driving meaningful change.
- Qualifications: Experience in propositional insight and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long‑term investment and savings solutions.
The Role
M&G is seeking a passionate Propositional and Ad‑hoc insight executive to join our insight team. This position supports the Proposition Insight manager to deliver holistic propositional insight for our customer and adviser audiences. This will include journey testing, market sizing, positioning research and naming research. You will play a pivotal role in deepening our understanding of customer needs and appetite for our propositions to ensure that M&G can pursue its growth agenda by putting customers at the heart of what we do.
Key Responsibilities
- Work with the proposition team to plan and deliver research that supports the development of new and existing products.
- Work with the Propositional Insight Manager to deliver multiple research projects and manage agencies.
- Work across customers and advisers to deliver holistic propositional insight.
- Collaborate with stakeholders across the organisation to communicate findings and drive customer‑centred improvements.
- Champion the customer perspective, ensuring their voice is central to our propositional roadmap.
- Work closely with insight colleagues to share knowledge and best practice, and foster continuous improvement.
- Deliver ad‑hoc projects that fall outside the standard propositional work.
Key Knowledge, Skills & Experience
- Proven experience in delivering propositional insight either client side or agency side.
- Experience of both qualitative and quantitative research design.
- Experience of running multiple projects in sequence.
- The ability to simplify data and big themes into easily shareable, impactful and actionable insights.
- Excellent communication skills, capable of translating insights into impactful business actions.
- Ability to build relationships and influence stakeholders at all levels.
- A proactive attitude, enthusiasm to drive change and support of a culture of continuous improvement.
What we offer
At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:
- A valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions.
- Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services.
- 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy.
- Comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
- Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options.
We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee‑led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long‑term health conditions, disabilities, or neuro‑divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us.
Proposition Insight Executive in Edinburgh employer: M&G
M&G is an exceptional employer that prioritises employee wellbeing and professional growth, offering a generous benefits package including an 18% pension scheme, 38 days of annual leave, and comprehensive family support policies. With a commitment to inclusivity and flexible working arrangements, M&G fosters a collaborative work culture where employees are encouraged to champion customer insights and drive meaningful change, making it an ideal place for talented individuals seeking a rewarding career in the financial services sector.
