Senior Change Lead, Cash and Currency Platform in City of Westminster

Cash and Currency Platform are the technology team responsible for supporting the investment activities of Cash and Currency, the M&G Investment Management business unit responsible for Cash and FX dealing as well as Securities Lending.

The team aims to enable business growth, support business as usual, unlock operational efficiency, drive improvements to both client and colleague experience and drive platform modernisation and simplification.

The Senior Change Lead is a critical role within Cash and Currency Platform.

The role holder will be a trusted technology partner to Cash and Currency and will be expected to liaise with key stakeholders across the three dealing desks, as well as technology colleagues within other areas of Investment Platform.

Cash and Currency Platform develop and maintain proprietary dealing platforms used by Cash and Currency for the execution of FX (spot, FWD, swap, NDF) and Cash (term (unsecured) deposits, repo, reverse repo) transactions.

As such the role holder will be expected to identify new business requirements and propose solutions (either process or programmatic), to be implemented by an offshore development team based in Pune, India.

A significant element of this role requires a detailed understanding of Black Rock Aladdin and liaison with BRS SMEs.

The Senior Change Lead will be required to

• Understand complex dealing workflow related change requirements, documenting the proposed solutions and assisting with grooming the offshore development team ahead of sprint cycles
• Work in partnership with M&G colleagues within other Investment Platform technology teams, both onshore and offshore, as well as other key technology contacts within Infrastructure, third-party vendors and our FX MTFs, as well as business related contacts within Operations, Credit Risk, Supplier Oversight and Fund Accounting
• Identify improvements that address efficiency and scalability, or the reduction of risk
• Develop a close working relationship with Cash and Currency stakeholders, providing regular updates on change progress and leading code demonstrations
• Work closely with the Head of Cash and Currency Platform in identifying new change requirements, manage and maintain the change backlogs for the proprietary platforms and Aladdin ensuring critical requirements are prioritised
• Manage the creation and ongoing updates of change Jiras, representing Cash and Currency Platform at cross-platform meetings such as Quarterly Planning and the weekly Scrum of Scrums
• Participate in scheduled changes and Disaster Recovery related testing, some of which will occasionally occur on a weekend
• Own all proprietary platform, Aladdin and third-party related incidents through to successful resolution
• Be the escalation point to BRS where technical or Aladdin specific assistance is required

Key Responsibilities

• You will be responsible for: Proprietary Dealing Platform Business Analysis and Support
• Develop a close working relationship with Cash and Currency stakeholders in order to identify functionality gaps, understand their requirements and translate them into high quality business requirement definition documents as and when required
• Recommend solutions to complex software engineering problems and dealing workflows, incorporating agreed best practice from the Lead Engineering community
• Assist with grooming the offshore development team and guide the development of the programmatic solutions to the change requirements
• Lead iterative demonstration sessions with Cash and Currency stakeholders, understand their feedback and refine the code until their requirements are met
• Support the production systems, take ownership of production incidents and resolve them within the agreed response and resolution SLAs
• Extract, analyse and assist with the reporting on proprietary platform and Aladdin trade data, in response to requests from Cash and Currency stakeholders and Cash and Currency Platform colleagues
• Aladdin and Third-Party Vendors
• Provide support to Cash and Currency stakeholders, identify potential solutions to dealing related issues within Aladdin
• Engage with BRS SMEs in relation to Aladdin production support incidents and proprietary dealing platform changes
• Represent Cash and Currency Platform as our Aladdin SME to both Cash and Currency and technology community stakeholders
• Act as first line support and liaise between the desk and our third-parties for both BAU and project related changes
• Expert software engineering knowledge and hands-on front to back experience of developing dealing platforms using but not limited to C#, .
• NET Core, Angular, SQL Server and Azure within an Agile framework
• Experience and familiarity with a Front Office environment, ideally FX and Money Market trading although candidates with similar experience will be considered
• Experience and familiarity with the core concepts of Securities Lending
• Experience and familiarity with Black Rock Aladdin
• Experience as a change leader within an Asset Management or similar organisation
• Familiarity with a broad range of investment products and instruments
• Experience of working with multiple internal teams and third parties to resolve complex technical and workflow related issues at a BAU and project level
• Excellent interpersonal and organisational skills
• Comfortable with engaging with key technology and business stakeholders at all levels of seniority
• Excellent oral and written communication skills
• Ability to define and document business requirements and process flows to a high standard
• Ability to multitask, operate under pressure and deliver to demanding deadlines

At M&G, our purpose is to give everyone real confidence to put their money to work.

With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
• Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days.

Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.

• Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
• Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.
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