Senior Business Manager in City of Westminster

We are looking to recruit a motivated, confident and organised individual who has the drive to support the Head of Sales Management and Channel Heads across M&G's Distribution Business.

The successful candidate will be central to the smooth running of distribution operations - supporting business development initiatives, recurring MI reporting requirements, and cross-functional coordination.

The Sales Management team, part of the Global Client Group COO, provides both strategic and tactical support to the Distribution business.,

• Collaborate with the Head of Sales Management to provide strategic and tactical support to Distribution teams and Channel Heads on a day-to-day basis;
• Partner with Channel Heads and senior stakeholders to identify strategic priorities, assess opportunities, and drive execution of key business initiatives across Distribution.
• Collaborate with the Strategy team on client segmentation/tiering initiative;
• Drive MI & reporting: collate data and help prepare recuring MI and governance reports (e. g., for Ex Co, Boards, Committee);
• Liaise with internal teams (e. g., Product, Risk, Compliance, Legal, Marketing etc..) to resolve issues impacting the Distribution business;
• Collaborate with Salesforce team to promote and support effective use of Salesforce across Sales; driving adoption and ensuring good quality data inputs;
• Identify and lead process improvement, automation and operational efficiency initiatives across Distribution to enhance scalability and effectiveness;
• Build trusted relationships across Client Group, COO teams, Product, Risk, Compliance and Technology functions, influencing stakeholders and driving outcomes;
• Distribution training: work with internal teams to facilitate training for Distribution teams, and developing appropriate assessment content
  This is a high-visibility, hands-on role suited to someone who is detail oriented, analytically strong, and possesses a strong understanding of distribution and client-facing businesses, with the ability to quickly develop expertise in new areas., Significant experience supporting senior executives and distribution leadership teams
• Proven track record of leading and delivering strategic and operational initiatives
• Strong experience preparing executive and board-level materials and driving outcomes with limited supervision.
• Strong experience developing governance, performance management and control frameworks.
• Strong analytical and problem-solving capabilities, with the ability to synthesise complex information into clear management insights.
• Ability to influence and challenge senior stakeholders constructively.
• Ability to manage own workload without direct supervision to ensure deadlines are met.
• Strong understanding of governance, controls and operating model disciplines within a regulated financial services environment.
• Advanced proficiency in Power Point and Excel, and use of AI, with experience interpreting business performance and MI
• Strong attention to detail in both verbal and numerical work.
• Proactive approach to solving problems.
• Approachable and helpful, with good communication skills, both verbal and written.

Desirable

• IMC qualified
• Work Level : Manager or Expert Recruiter: Hannah Curtis

At M&G, our purpose is to give everyone real confidence to put their money to work.

With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
• Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days.

Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.

• Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
• Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.
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