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- Tasks: Lead customer insights strategy and manage research projects to enhance experiences.
- Company: Top financial services firm with a focus on diversity and inclusion.
- Benefits: Competitive pension scheme, extensive annual leave, and health coverage.
- Why this job: Make a real difference in customer experiences while working with senior stakeholders.
- Qualifications: Strong analytical skills and experience in the financial sector are essential.
- Other info: Join a dynamic team with a commitment to professional growth.
The predicted salary is between 28800 - 48000 £ per year.
A leading financial services firm is seeking a Manager to lead customer and adviser insights strategy. This role involves collaborating with senior stakeholders, managing research projects, and delivering insights to improve customer experiences. Strong analytical skills and experience in the financial sector are essential.
The firm offers a competitive pension scheme, extensive annual leave, and health coverage, promoting a diverse and inclusive workplace.
AI-Driven Client Insight & Experience Manager employer: M&G
Contact Detail:
M&G Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI-Driven Client Insight & Experience Manager
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work in customer insights. A friendly chat can open doors and give you insider info on job opportunities.
✨Tip Number 2
Prepare for interviews by brushing up on your analytical skills. Be ready to discuss how you've used data to drive customer experience improvements in past roles. We want to see your thought process!
✨Tip Number 3
Showcase your collaboration skills! In this role, you'll be working with senior stakeholders, so share examples of how you've successfully partnered with others to achieve common goals.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace AI-Driven Client Insight & Experience Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the AI-Driven Client Insight & Experience Manager role. Highlight your analytical skills and any relevant experience in the financial sector to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving customer experiences and how your insights strategy can benefit us. Be genuine and let your personality come through.
Showcase Your Research Skills: Since this role involves managing research projects, be sure to mention any relevant projects you've led or contributed to. We want to see how you’ve used insights to drive change in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at M&G
✨Know Your Insights
Make sure you understand the latest trends in customer and adviser insights, especially within the financial services sector. Brush up on relevant case studies or examples where insights have led to improved customer experiences.
✨Stakeholder Engagement
Prepare to discuss how you've successfully collaborated with senior stakeholders in the past. Think of specific instances where your communication skills made a difference in project outcomes.
✨Showcase Analytical Skills
Be ready to demonstrate your analytical prowess. Bring examples of research projects you've managed, focusing on how your analysis directly influenced decision-making and strategy.
✨Emphasise Diversity and Inclusion
Since the firm values a diverse and inclusive workplace, be prepared to share your thoughts on how diversity can enhance customer insights and experiences. Show that you align with their values and can contribute positively to their culture.
