Customer Outcomes Coach – Coaching, QA & Compliance in Stirling

A leading investment firm in Scotland is looking for a Customer Outcomes Assurance Coach to ensure high-quality customer interactions across various functions. The role involves delivering coaching sessions, conducting quality assurance reviews, and supporting onboarding processes. Ideal candidates will have proven experience in complaint handling and quality assurance within a regulated environment. This position offers comprehensive benefits, including generous leave and a robust pension scheme. #J-18808-Ljbffr