Product Owner - M&G plc.

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

The Role: Digital Product Owner - 12 month Fixed Term Contract

The Product Owner (PO) identifies and prioritises delivery of improvements to customer experience and service that support the achievement of the strategic goals of their workstream or business area. These improvements may arise from new initiatives and/or improvements to existing products. By articulating a clear business problem to be solved, including any direct or indirect impact on the end customer, and by following a robust design process, the PO prioritises features based on their business value, using baselined measures/success criteria that can be tracked throughout the lifecycle of the product. It's the PO's responsibility to deliver early value to the business and its customers through regular incremental releases of workable product. By monitoring the impact of each release on the agreed success criteria, the PO decides the direction and duration of any further development of the product, not being afraid to fail fast when that's the right thing to do. The PO works closely with stakeholders across the business to build and communicate their vision and priorities, and share progress against their roadmap.

Responsibilities

• Build business cases for new features and conduct impact analysis as requirements emerge
• Maintain a prioritized backlog of features and product defects based on business value
• Collaborate with the Agile Feature Team to clarify requirements, make timely decisions on execution details, and push for increasingly impressive results
• Work with other Product Owners to ensure dependencies are prioritized appropriately across teams
• Inspect completed work against requirements, customer need and business needs
• Quantify the success of products implemented, using pre-defined measures & success criteria
• Ensure that maximum business value is delivered as early as possible
• Understand business plans and KPI definition
• Support product transition/end-of-life strategies
• Maintain a detailed roadmap spanning a rolling 6 month period (current & next quarter)
• Represent the voice of the customer, the business and stakeholders to the team on a day-to-day basis
• Support the Senior Product Owner in engagement of all stakeholders to set a competitive product vision and roadmap
• Bring the voice of the customer into the design and prioritization of new initiatives, experiences and features, whether the impact on the end customer is direct or indirect
• Mentor more junior Product Managers to improve agile approaches and develop a stronger team
• Challenge assumptions and direction from business stakeholders when their needs are not technically achievable
• Research and understand market requirements and trends
• Lead and champion digital product strategy and roadmap in collaboration with key internal & external partners

Skills & qualifications

Essential

• Agile methodology
• Prioritisation
• Decision-making
• Attention to detail
• Stakeholder management
• Comfortable with ambiguity
• Collaboration
• Problem-solving
• Data analysis
• Customer champion

Desirable - Financial Services Experience

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job will be offered an interview if they 'opt in' to the scheme when applying. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us.