At a Glance
- Tasks: Join our insight team to deliver impactful research for customer and adviser audiences.
- Company: M&G plc, a leading savings and investments firm with a rich heritage.
- Benefits: Enjoy 38 days annual leave, a generous pension scheme, and private healthcare.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Make a real difference by championing customer insights and driving change.
- Qualifications: Experience in propositional insight and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
The Role: M&G is seeking a passionate Propositional and Ad-hoc insight executive to join our insight team. This position supports the Proposition Insight manager to deliver holistic propositional insight for our customer and adviser audiences. This will include journey testing, market sizing, positioning research and naming research. You will play a pivotal role in deepening our understanding of customer needs and appetite for our propositions to ensure that M&G can pursue its growth agenda by putting customers at the heart of what we do.
Key Responsibilities for this Role:
- Work with the proposition team to plan and deliver research that supports the development of new and existing products.
- Work with the Propositional Insight Manager to deliver multiple research projects and manage agencies.
- Work across customers and advisers to deliver holistic propositional insight.
- Collaborate with stakeholders across the organisation to communicate findings and drive customer-centred improvements.
- Champion the customer perspective, ensuring their voice is central to our propositional roadmap.
- Work closely with insight colleagues to share knowledge and best practice, and foster continuous improvement.
- Deliver ad-hoc projects that fall outside the standard propositional work.
Key Knowledge, Skills & Experience:
- Proven experience in delivering propositional insight either client side or agency side.
- Experience of both qualitative and quantitative research design.
- Experience of running multiple projects in sequence.
- The ability to simplify data and big themes into easily shareable, impactful and actionable insights.
- Excellent communication skills, capable of translating insights into impactful business actions.
- Ability to build relationships and influence stakeholders at all levels.
- A proactive attitude, enthusiasm to drive change and support of a culture of continuous improvement.
What we offer:
- As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions.
- Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy.
- Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
- Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options.
M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.
Proposition Insight Executive - M&G plc. in Edinburgh employer: M&G plc
M&G plc is an exceptional employer that prioritises employee wellbeing and professional growth, offering a comprehensive benefits package including an 18% pension scheme, generous annual leave, and extensive family support policies. With a commitment to inclusivity and flexible working arrangements, M&G fosters a collaborative work culture where employees are encouraged to champion customer perspectives and drive meaningful change, making it an ideal place for talented individuals seeking a rewarding career in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Proposition Insight Executive - M&G plc. in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees at M&G through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into M&G's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of putting customers first.
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, frame it in a way that highlights how you’ve championed customer insights in past roles. We love hearing about real examples that demonstrate your impact.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows us you’re proactive and genuinely interested.
We think you need these skills to ace Proposition Insight Executive - M&G plc. in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Proposition Insight Executive role. Highlight your experience in delivering propositional insight and any relevant research projects you've worked on. We want to see how your skills align with what M&G is looking for!
Showcase Your Communication Skills:Since excellent communication is key for this role, don’t shy away from demonstrating your ability to translate complex insights into actionable business actions. Use clear and concise language in your application to reflect this skill. Remember, we’re all about clarity and impact!
Highlight Your Proactive Attitude:M&G values a proactive approach, so make sure to mention instances where you’ve driven change or supported continuous improvement in your previous roles. We love seeing candidates who take initiative and are enthusiastic about their work!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at M&G plc
✨Know Your Propositions
Before the interview, dive deep into M&G's products and services. Understand their asset management and insurance offerings, and think about how your insights can enhance these propositions. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Research Skills
Be prepared to discuss specific examples of qualitative and quantitative research you've conducted. Highlight how you've simplified complex data into actionable insights. This is crucial for the role, so practice articulating your thought process clearly.
✨Emphasise Collaboration
M&G values teamwork, so be ready to share experiences where you've successfully collaborated with stakeholders. Discuss how you’ve communicated findings and driven improvements based on customer insights. This will demonstrate your ability to work well within their team-oriented culture.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their current challenges in delivering customer insights or how they envision the future of their propositions. This shows your proactive attitude and enthusiasm for the position.
