At a Glance
- Tasks: Manage and optimise creative workflows, ensuring smooth project delivery.
- Company: Join M&G plc, a leading savings and investments firm with a rich heritage.
- Benefits: Enjoy 38 days annual leave, a generous pension scheme, and flexible working options.
- Other info: Inclusive culture with support for diverse communities and career growth opportunities.
- Why this job: Be the heartbeat of creative operations and make a real impact on innovative projects.
- Qualifications: Experience in traffic management and creative operations is essential.
The predicted salary is between 30000 - 40000 € per year.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.
The Creative Workflow Co-Ordinator will manage, coordinate and optimise the end-to-end delivery workflow across Creative Services. This role ensures resource is allocated effectively, timelines are met, risks are surfaced early, and creative output moves through the pipeline smoothly, consistently and compliantly through forward resource planning and work forecasting. The role acts as the operational heartbeat of the team, maintaining control, predictability and delivery discipline.
Key Responsibilities (Strategic & Operational):- Run and continuously refine the day-to-day workflow engine for Creative Services, ensuring all jobs are accurately tracked, triaged and prioritised.
- Allocate Designers and Junior Designers to tasks based on capability, workload, deadlines and complexity, ensuring resources are balanced across competing priorities.
- Lead daily stand-ups and maintain workflow/task boards, providing full visibility of progress, risks and bottlenecks.
- Monitor work-in-progress across all active jobs, ensuring that creative teams have clarity on expectations, deliverables and timelines.
- Identify delivery risks early and coordinate rapid mitigation plans, escalating when needed to the Account Manager or Brand and Creative Lead.
- Maintain and update delivery timelines, ensuring stakeholders are kept informed of changes, blockers and impacts.
- Own operational housekeeping, including file management, version control, naming conventions, folder structures and production checklists.
- Ensure all assets follow the correct approvals workflow, including Compliance review, evidence capture and audit documentation.
- Support the creation, rollout and improvement of standard operating procedures (SOPs), templates, trackers and workflow guides.
- Analyse delivery metrics such as cycle time, utilisation, throughput and rework, using insights to recommend process improvements.
- Collaborate closely with the Account Manager to plan capacity, manage forecasting and support quarterly/annual operational planning.
- Act as the day-to-day point of contact for Creative Services operations, helping stakeholders navigate the delivery process and understand timelines.
- Strong traffic management and workflow coordination expertise, ideally within creative or marketing environments.
- Background in forecasting and resource planning.
- Excellent organisational skills with high attention to detail, accuracy and structure.
- Ability to manage multiple concurrent workflows, balancing speed with quality.
- Understanding of creative production processes across digital, print, social and motion.
- Proficiency in workflow/project management tools (e.g., Trello, Jira, Asana, Monday.com, or enterprise equivalents).
- Confident communication skills to engage designers, marketers, agencies and compliance reviewers.
- Problem-solving mindset, with the ability to anticipate bottlenecks and plan ahead.
- Proven background in creative operations, traffic management, production coordination or similar roles.
- Experience coordinating multi-disciplinary creative teams in fast-paced environments.
- Track record of improving workflows, processes or delivery frameworks.
- Experience working with compliance or regulated approval processes is beneficial.
- Experience in workforce planning and forecasting.
- Designers and Junior Designers.
- Account Manager.
- Brand and Creative Lead.
- Marketing Planning and Strategy team.
- Compliance Reviewers.
- External Agencies (Creative, Production, Media).
- Resource utilisation and workload balance.
- Cycle time reduction across asset types.
- On-time delivery against committed timelines.
- Reduction in rework and late-stage changes.
- Zero missed deadlines on regulatory, critical-path or high-priority deliverables.
- Stakeholder satisfaction with delivery operations.
Location: Stirling or Edinburgh
Work Level: Colleague
Recruiter: Amy Curtis
Closing Date: 22nd May 2026
What we offer: At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:
- A valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions.
- Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services.
- 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy.
- Market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
- Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options.
We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com
Creative Workflow Co-Ordinator - M&G plc. in Edinburgh employer: M&G plc
M&G plc is an exceptional employer that prioritises employee wellbeing and professional growth, offering a generous benefits package including an 18% pension scheme, 38 days of annual leave, and comprehensive family support policies. With a commitment to inclusivity and flexible working arrangements, M&G fosters a collaborative work culture in the vibrant locations of Stirling and Edinburgh, making it an ideal place for talented individuals to thrive and contribute meaningfully.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Workflow Co-Ordinator - M&G plc. in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching M&G plc and understanding their values. Be ready to discuss how your skills align with their mission of providing confidence in savings and investments.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed workflows or coordinated teams in the past. This will highlight your fit for the Creative Workflow Co-Ordinator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at M&G.
We think you need these skills to ace Creative Workflow Co-Ordinator - M&G plc. in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Creative Workflow Co-Ordinator role. Highlight your experience in traffic management and workflow coordination, and don’t forget to mention any tools you’ve used like Trello or Asana!
Show Off Your Organisational Skills:We love a candidate who can juggle multiple tasks! In your application, give examples of how you've managed competing priorities in fast-paced environments. This will show us you’re ready to keep our creative teams on track.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible and make sure your key achievements stand out. We want to see your skills shine without wading through too much text!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at M&G plc
✨Know the Company Inside Out
Before your interview, take some time to research M&G plc. Understand their history, values, and the specific role of a Creative Workflow Co-Ordinator. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Creative Workflow Co-Ordinator, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple projects or teams. Be ready to discuss how you prioritised tasks and ensured timely delivery.
✨Familiarise Yourself with Tools
Make sure you're comfortable with workflow/project management tools like Trello, Jira, or Asana. If you have experience with these tools, be prepared to discuss how you've used them to optimise workflows and improve team efficiency.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential bottlenecks in creative processes and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
